Tower Lead - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure
India
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Job Description
Tower Lead - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure
Noida, Uttar Pradesh

Job Summary

The Tower Lead for Support & Operations plays a critical role in managing escalations, ensuring operational excellence, and driving customer satisfaction. This position focuses on leveraging advanced technical skills in Kubernetes and Ansible to implement organizational initiatives and maintain service delivery as per the Statement of Work (SOW).

Key Responsibilities

1. Ensure Timely Resolution Of Escalations By Applying Expertise In Kubernetes And Ansible To Manage Container Orchestration And Automate Operations, Adhering To Established Sla Norms.
2. Oversee The Generation Of Tower Level Ee & En Revenue By Implementing Effective Strategies And Utilizing Redhat Linux And Azure Cloud Technologies For Scalable Solutions.
3. Validate Reports And Ensure Operational Hygiene By Leveraging Ansible For Configuration Management And Automation, Ensuring Services Align With The Agreed Sow.
4. Drive Customer Satisfaction Initiatives By Developing And Implementing Frameworks That Utilize Kubernetes For Container Management And Enhance Service Delivery.
5. Lead The Implementation Of The Profit Improvement Plan (Pip) By Identifying Automation Opportunities Through Ansible And Container Orchestration, Fostering A Culture Of Self-Driven Initiatives.

Skill Requirements

1. In-Depth Knowledge Of Kubernetes And Container Orchestration Technologies
2. Strong Proficiency In Ansible For Automation And Configuration Management
3. Familiarity With Redhat Linux And Its Ecosystem
4. Understanding Of Azure Cloud Services And Deployment Strategies
5. Excellent Problem-Solving And Crisis Management Skills

Other Requirements

1. Relevant Certifications In Kubernetes (Cka, Ckad) And Ansible (Ansible Automation Certification) Are Optional But Valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.