Track Lead (Support & Operations)
India
Job Description
Track Lead (Support & Operations)
Bengaluru, Karnataka

Job Summary

Job Description: Business Analyst – Application Modernization

Role Overview

We are seeking a detail-oriented and proactive Business Analyst to support our application modernization initiative. The successful candidate will be responsible for analyzing current workflows, documenting business and technical requirements, and identifying bottlenecks—particularly in the application packaging process. This role is critical to ensuring a smooth transition from legacy systems to modern, scalable solutions.

Key Responsibilities

Key Responsibilities

  • Analyze and map existing business workflows and application processes.
  • Gather, document, and validate business and technical requirements from stakeholders.
  • Identify inefficiencies and bottlenecks in the application packaging and deployment lifecycle.
  • Collaborate with cross-functional teams including developers, IT Application Owners, product owners, and infrastructure teams.
  • Translate business needs into functional specifications and user stories.
  • Support UAT planning and execution by defining test cases and acceptance criteria.
  • Assist in change management and training documentation for end-users.

Skill Requirements

Required Technical Skills

  • Business Process Modeling:  Visio, Tableau, Power Apps
  • Requirements Management: JIRA, Confluence, SharePoint Online
  • Application Packaging Knowledge: MSI, App-V, MSIX, SCCM, Intune (basic understanding)
  • Data Analysis: Excel, SQL (basic querying), Power Apps (preferred)
  • Documentation Tools: Microsoft Word, Excel, PowerPoint, SharePoint
  • Understanding of Modernization Concepts: Cloud migration, containerization, CI/CD pipelines (conceptual level)

Other Requirements

Preferred Qualifications

  • Experience in application modernization or digital transformation projects.
  • Familiarity with Agile/Scrum methodologies.
  • Strong communication and stakeholder management skills.
  • Ability to work independently and manage multiple priorities.
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.