Track Lead (Support & Operations)
India
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Job Description
Track Lead (Support & Operations)
| Pune, MaharashtraBengaluru, Karnataka

Job Summary

Design, develop, and execute test cases, test scripts, and test scenarios for ServiceNow applications and platform enhancements.
Perform functional, integration, system, regression, and user acceptance testing (UAT) to ensure solution quality and stability.
Validate ServiceNow workflows, forms, catalog items, integrations, and configuration changes against business requirements.
Identify, log, track, and retest defects, working closely with development and support teams to ensure timely resolution.
Maintain test documentation, test evidence, and quality metrics while supporting release validation and change implementation activities.

Key Responsibilities

NA

Skill Requirements

Years of exp: Min - 5 years
Skillset: ServiceNow

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.