Track Lead (Support & Operations)
India
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Job Description
Track Lead (Support & Operations)
Bangalore, Karnataka

Job Summary

  • Linux & Azure Proficiency Strong expertise in Linux system administration (RHEL, SUSE, Ubuntu) and Azure platform operations.
  • Linux Infrastructure Management Experience in managing Linux environments including file system management, package management, patch management, LVM, NFS, and advanced troubleshooting.
  • Azure Cloud Operations Proven experience in provisioning, operating, and maintaining systems running on Azure. Ability to provide Azure operations and deployment guidance and best practices throughout project lifecycles.
  • Azure Networking & Security Experience with Azure Security Groups, VPC, routing tables, subnets, and secure networking practices.
  • System Hardening & Vulnerability Management Understanding of patch management, server hardening, and TLS/SSL vulnerability management.
  • Cloud Services Knowledge Strong understanding of IaaS, PaaS, and SaaS services in cloud environments.
  • Monitoring & Cost Management Knowledge and experience in monitoring, logging, and cost management tools.
  • Automation & Workflows Expertise in Azure automation, Azure CLI, runbooks, and automation workflows to streamline deployments, monitoring, and incident resolution. Ability to design and implement automation frameworks that reduce manual effort and improve reliability.
  • Scripting & Automation Strong experience with Bash, PowerShell. Ability to automate operational tasks and integrate with Azure automation services.
  • Problem Solving Ability to analyze and resolve complex infrastructure resource and application deployment issues.
  • Networking & Directory Services Understanding of networking, DNS concepts, system troubleshooting, Active Directory, and OpenLDAP administration.
  • Operational Tools Experience in using ticketing tools like ServiceNow.
  • Soft Skills Strong interpersonal skills, adaptability, and excellent written and oral communication. Ability to work in global, multicultural environments.
  • On‑Call Availability Willingness to provide on‑call support during off‑hours and weekends as required.

Key Responsibilities

  • Fluency in English, both written and spoken.
  • Highly motivated with a positive attitude.
  • Excellent listening and customer service skills.
  • Strong communication, interpersonal, and organizational skills.
  • Team player with maturity and tact.
  • Understanding of SLA terms.
  • Proven track record working in global and multicultural environments.

Skill Requirements

Linux & Azure Proficiency Strong expertise in Linux system administration (RHEL, SUSE, Ubuntu) and Azure platform operations

  • Azure Networking & Security Experience with Azure Security Groups, VPC, routing tables, subnets, and secure networking practices.

 

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.