Track Lead (Support & Operations)
United States
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Job Description
Track Lead (Support & Operations)
Jackson, Florida

Job Summary

L3 Cloud Engineer
Experience
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Minimum 10 years relevant Database experience within the IT support industry, and 2 to 3 years of working experience in financial industry preferred.
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Minimum 3 years’ experience supporting Oracle Exadata Platform/Exacc in a mid-size to large corporate environment (production support experience is a must)
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OCM or equivalent proficiency.
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Having hands-on experience in GCP native databases and mongodb.

Key Responsibilities

NA

Skill Requirements

Technical proficiency
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Expertise in Oracle Exatadata cloud@customer platform.
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Strong knowledge of Structured Query Language (SQL) and scripting languages (e.g. Shell script, PowerShell, Python etc. ) for automation.
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Expertise with performance tuning, capacity planning, and high availability/disaster recovery solutions, Migration and troubleshooting.
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Design GCP workloads for high performance, high availability and scalability.
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Experience in oracle & google cloud in-rest and in-transit encryption.
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Ability to apply technical principles when performing troubleshooting
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Solid technical fluency with tools and systems i.e GitHub, confluence, Jira etc.
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Knowledge of network and firewall concepts & architecture
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Experience working with partners in different locations and cultures
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Ability to manage conference calls with multiple attendees to resolve issues.
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Ability to effectively articulate a status or plan to peers and clients.
Responsibilities’
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Provide 24/7 support for Oracle, Postgres, MongoDB , Mssql and Sybase .
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Migrating database from On-prem to Private and Google Cloud(GCP)
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Support Oracle and Non-Oracle patching activities.
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Troubleshoot performance issue and apply permanent fix.
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Restore & recover database on-demand basis.
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Database upgrade/Patch to latest known version

Other Requirements

NA
Maximum Salary (US): 
Minimum Salary (US): 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.