Track Lead (Support & Operations)
India
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Job Description
Track Lead (Support & Operations)
| Pune, MaharashtraNoida, Uttar Pradesh

Job Summary

VMware Cloud Foundation Engineering

L3 Engineer  |  JD VCF-L3  |  Positions 7

Experience 10-17 years  |  HCL  Deutsche Bank account

HCL band 3.1 or 3.2 subject to discussion and final role mapping.

Role purpose

Own VCF engineering designs and complex lifecycle remediation. Develop reusable automation and personally lead implementation of reliable, supportable virtualization platform changes.

Key Responsibilities

Key responsibilities

• Design version-specific VCF lifecycle approaches across management and workload domains, dependency ordering and compatibility constraints.

• Engineer reusable orchestration, health gates and staged rollout controls through supported APIs, PowerCLI and approved pipeline tooling.

• Resolve complex upgrade, certificate, host, storage and network integration failures with evidence-based corrective changes.

• Define platform validation, capacity, resilience and recovery tests, including clear handling of unsupported rollback scenarios.

• Review automation and technical designs, establish engineering standards and mentor engineers while retaining hands-on implementation responsibility.

• Lead technical readiness and production problem resolution with infrastructure owners and vendor support, documenting acceptance evidence.

• Act as the L3 SME and technical escalation point for the platform.

• Maintain architecture documentation, operational runbooks, and technical standards.

• Support disaster recovery, business continuity, and resilience testing activities.

• Develop and enhance automation, scripting, and integration capabilities to improve platform efficiency and compliance.

Skill Requirements

Essential skills and experience

• 10-17 years of relevant experience with deep vSphere/VCF engineering and lifecycle design ownership.

• Strong understanding of VCF components, dependencies, compatibility matrices and management tooling appropriate to the deployed release.

• Advanced PowerCLI/PowerShell or Python automation, supported APIs, Git, pipeline controls and test design.

• Evidence of complex upgrade delivery, cross-layer root-cause resolution and resilience/recovery validation.

Tools and technology expertise

• Core platform: VMware Cloud Foundation (VCF), vSphere, ESXi and vCenter, including cluster lifecycle and maintenance.

• Lifecycle dependencies: SDDC Manager or version-appropriate VCF management tools; vSphere Lifecycle Manager; working vSAN/NSX knowledge for the assigned component scope.

• Automation: PowerCLI/PowerShell or Python, VMware/VCF supported APIs and Git. Use a client-approved CI/CD platform for tested release workflows.

Preferred expertise

• Terraform; vRO/Aria Automation where deployed; VMware/VCF Python SDKs; certificate automation.

Expected engineering outputs

• A validated VCF lifecycle design with reusable automation and recovery decision points.

• A resolved cross-component platform issue with measured technical improvement.

Own testing, approved implementation and validation. Follow access/change controls and protect credentials and production data.

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.