Track Lead (Support & Operations)
India
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Job Description
Track Lead (Support & Operations)
Noida, Uttar Pradesh

Job Summary

Cobalt Iron Compass Engineering

L3 Engineer  |  JD COB-L3  |  Positions 2

Experience 10-17 years  |  HCL  Deutsche Bank account

HCL band 3.1 or 3.2 subject to discussion and final role mapping.

Role purpose

Own customer-side Compass engineering designs and complex remediation. Build supported integrations and recovery patterns, maintaining clear technical ownership across HCL, client and vendor responsibilities.

Key Responsibilities

Key responsibilities

• Design workload protection, policy and recovery patterns within the deployed Compass service and agreed customer responsibilities.

• Engineer repeatable onboarding and integration workflows through supported interfaces, with validation, credential controls and audit evidence.

• Resolve complex protection/recovery issues across workloads, connectivity, identity and storage dependencies; implement customer-owned fixes.

• Define and execute recovery exercises against agreed objectives, evaluate results and close engineering gaps.

• Assess proposed changes with the vendor, validate supported service behavior and avoid unsupported modification of vendor-managed internals.

• Review code and technical designs, mentor engineers and lead technical delivery and problem resolution with Cobalt Iron support.

Skill Requirements

Essential skills and experience

• 10-17 years of relevant experience with strong enterprise protection/recovery design and hands-on Compass engineering.

• Deep understanding of Compass policy/workload behavior and the customer/vendor ownership model relevant to the deployed service.

• Demonstrated integration development, scripting, Git, test design and customer-side failure analysis.

• Evidence of personally implementing protection/recovery improvements and validating them through actual restore exercises.

Tools and technology expertise

• Core product: Cobalt Iron Compass, including the available Compass management/Commander interface and customer-owned policy/workload configuration.

• Protection expertise: client/workload connectivity, retention, recovery verification and customer-side Linux/Windows or storage dependencies.

• Automation: Python, Shell or PowerShell, Git and only interfaces/integration methods supported in the deployed Compass service.

Preferred expertise

• IBM Spectrum Protect/TSM only where relevant to the deployment; storage integration; ServiceNow/monitoring integration.

Expected engineering outputs

• A supported Compass integration or protection design with implemented automation.

• A validated recovery procedure and closure of a complex customer-owned engineering gap.

Own testing, approved implementation and validation. Follow access/change controls and protect credentials and production data.

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.