Track Lead (Tools & Automation)
India
Job Description
Track Lead (Tools & Automation)
Noida, Uttar Pradesh

Job Summary

Job Description : \\\\r\\\\nService Desk Lead with 8–10 years of Service Desk experience, capable of managing geographically dis 

Service Desk Lead with 8–10 years of Service Desk experience, capable of managing geographically distributed teams across multiple locations

Key Responsibilities

Service Desk operation support, team management, SD metrics management and continual improvement

Skill Requirements

Service Desk Operations, Team Management, Stakeholder Management

Other Requirements

with minimum 8 to 10 years in SD operations and 5 year as lead

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.