Track Lead (Support & Operations)
India
Job Description
Track Lead (Support & Operations)
Bengaluru, Karnataka

Job Summary

ROLE SUMMARY Owns vulnerability remediation across the hypervisor estate (ESXi-family and equivalent) and bare-metal hosts. Operates within semi-automated patching workflows; contributes heavily to the Phase 2 automation expansion when scope extends. KEY RESPONSIBILITIES ■ Plan and execute hypervisor firmware patching on ESXi (or equivalent) clusters. ■ Coordinate rolling reboots and DRS/vMotion-aware maintenance. ■ Patch bare-metal BIOS / BMC / iLO / iDRAC firmware in line with vendor advisories. ■ Maintain compatibility matrices (HCL) and validate post-patch cluster health. ■ Coordinate with storage and network teams for dependent patching. ■ Drive automation candidates into Phase 2 backlog. REQUIRED TECHNICAL SKILLS ■ Strong VMware vSphere / ESXi administration (or equivalent hypervisor stack). ■ Hands-on bare-metal management: HPE iLO, Dell iDRAC, Cisco UCS Manager, Lenovo XCC. ■ Familiarity with cluster-aware maintenance: DRS, vMotion, evacuation procedures. ■ Understanding of storage and network dependencies during patching. PREFERRED / NICE TO HAVE ■ VMware VCP-DCV or higher. ■ Experience with Tanzu / Nutanix / Hyper-V is a plus. ■ Scripting with PowerCLI, Python, Ansible. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating enterprise virtualisation platforms. ■ Certifications: VCP-DCV minimum; VCAP preferred. SOFT SKILLS ■ Calm during cluster maintenance windows. ■ Coordinated with storage and network peers. ■ Strong documentation discipline.

Key Responsibilities

ROLE SUMMARY Owns vulnerability remediation across the hypervisor estate (ESXi-family and equivalent) and bare-metal hosts. Operates within semi-automated patching workflows; contributes heavily to the Phase 2 automation expansion when scope extends. KEY RESPONSIBILITIES ■ Plan and execute hypervisor firmware patching on ESXi (or equivalent) clusters. ■ Coordinate rolling reboots and DRS/vMotion-aware maintenance. ■ Patch bare-metal BIOS / BMC / iLO / iDRAC firmware in line with vendor advisories. ■ Maintain compatibility matrices (HCL) and validate post-patch cluster health. ■ Coordinate with storage and network teams for dependent patching. ■ Drive automation candidates into Phase 2 backlog. REQUIRED TECHNICAL SKILLS ■ Strong VMware vSphere / ESXi administration (or equivalent hypervisor stack). ■ Hands-on bare-metal management: HPE iLO, Dell iDRAC, Cisco UCS Manager, Lenovo XCC. ■ Familiarity with cluster-aware maintenance: DRS, vMotion, evacuation procedures. ■ Understanding of storage and network dependencies during patching. PREFERRED / NICE TO HAVE ■ VMware VCP-DCV or higher. ■ Experience with Tanzu / Nutanix / Hyper-V is a plus. ■ Scripting with PowerCLI, Python, Ansible. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating enterprise virtualisation platforms. ■ Certifications: VCP-DCV minimum; VCAP preferred. SOFT SKILLS ■ Calm during cluster maintenance windows. ■ Coordinated with storage and network peers. ■ Strong documentation discipline.

Skill Requirements

ROLE SUMMARY Owns vulnerability remediation across the hypervisor estate (ESXi-family and equivalent) and bare-metal hosts. Operates within semi-automated patching workflows; contributes heavily to the Phase 2 automation expansion when scope extends. KEY RESPONSIBILITIES ■ Plan and execute hypervisor firmware patching on ESXi (or equivalent) clusters. ■ Coordinate rolling reboots and DRS/vMotion-aware maintenance. ■ Patch bare-metal BIOS / BMC / iLO / iDRAC firmware in line with vendor advisories. ■ Maintain compatibility matrices (HCL) and validate post-patch cluster health. ■ Coordinate with storage and network teams for dependent patching. ■ Drive automation candidates into Phase 2 backlog. REQUIRED TECHNICAL SKILLS ■ Strong VMware vSphere / ESXi administration (or equivalent hypervisor stack). ■ Hands-on bare-metal management: HPE iLO, Dell iDRAC, Cisco UCS Manager, Lenovo XCC. ■ Familiarity with cluster-aware maintenance: DRS, vMotion, evacuation procedures. ■ Understanding of storage and network dependencies during patching. PREFERRED / NICE TO HAVE ■ VMware VCP-DCV or higher. ■ Experience with Tanzu / Nutanix / Hyper-V is a plus. ■ Scripting with PowerCLI, Python, Ansible. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating enterprise virtualisation platforms. ■ Certifications: VCP-DCV minimum; VCAP preferred. SOFT SKILLS ■ Calm during cluster maintenance windows. ■ Coordinated with storage and network peers. ■ Strong documentation discipline.

Other Requirements

ROLE SUMMARY Owns vulnerability remediation across the hypervisor estate (ESXi-family and equivalent) and bare-metal hosts. Operates within semi-automated patching workflows; contributes heavily to the Phase 2 automation expansion when scope extends. KEY RESPONSIBILITIES ■ Plan and execute hypervisor firmware patching on ESXi (or equivalent) clusters. ■ Coordinate rolling reboots and DRS/vMotion-aware maintenance. ■ Patch bare-metal BIOS / BMC / iLO / iDRAC firmware in line with vendor advisories. ■ Maintain compatibility matrices (HCL) and validate post-patch cluster health. ■ Coordinate with storage and network teams for dependent patching. ■ Drive automation candidates into Phase 2 backlog. REQUIRED TECHNICAL SKILLS ■ Strong VMware vSphere / ESXi administration (or equivalent hypervisor stack). ■ Hands-on bare-metal management: HPE iLO, Dell iDRAC, Cisco UCS Manager, Lenovo XCC. ■ Familiarity with cluster-aware maintenance: DRS, vMotion, evacuation procedures. ■ Understanding of storage and network dependencies during patching. PREFERRED / NICE TO HAVE ■ VMware VCP-DCV or higher. ■ Experience with Tanzu / Nutanix / Hyper-V is a plus. ■ Scripting with PowerCLI, Python, Ansible. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating enterprise virtualisation platforms. ■ Certifications: VCP-DCV minimum; VCAP preferred. SOFT SKILLS ■ Calm during cluster maintenance windows. ■ Coordinated with storage and network peers. ■ Strong documentation discipline.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.