Track Lead (Support & Operations)
India
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Job Description
Track Lead (Support & Operations)
Noida, Uttar Pradesh

Job Summary

Job Description:-

·       Act as a hands-on technical contributor delivering AI-driven automation solutions across Linux/Unix server infrastructure

·       Identify and prioritize repetitive manual activities suitable for automation or AI augmentation

·       Work on defined problem areas (e.g., specific operational tasks, tooling improvements) within established architecture and strategy

·       Develop intelligent workflows to improve:

o   Incident detection, analysis, and remediation support (e.g., suggesting solutions, triaging).

o   System diagnostics, root cause analysis, and proactive issue identification.

o   Automation of operational runbooks and support tooling.

o   Agentic AI solutions primarily for generating approval requests, drafting change tickets, or providing recommendations for human review.

·       Contribute to the design and development of scalable and reusable automation components and frameworks, ensuring alignment with enterprise architecture, security, compliance, and risk standards.

·       Collaborate with engineering and operations teams to embed AI capabilities and automation into daily workflows and operational processes.

·       Evaluate emerging AI capabilities (e.g., GenAI, AI agents) for their potential to enhance operational efficiency, focusing on how they can support human decision-making and approval processes.

·       Work within established architecture and strategy to solve defined problem areas (e.g., specific operational tasks, tooling improvements)

 

Key Responsibilities

NA

Skill Requirements

Skills Required:-

  • Progaming Language :- Python
  • LLMs & GenAI:- Gemini, Vertex AI, LangChain, LangGraph, Google ADK, RAG Pipelines, EasyRAG
  • Data Systems:- PostgreSQL, Redis, FAISS, Milvus, Pinecone
  • Agent Systems:- MCP Server design, A2A communication frameworks, Multi-agent workflow design
  • Cloud Platforms:- GCP (Vertex AI, GKE, Cloud Run)
  • API integration :- FastAPI/Flask
  • Deployment :- CI/CD Pipeline,Github
  • Deep learning framework :- TensorFlow , PyTorch       
  • OS : Unix will be preferable

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.