Track Lead (Support & Operations)
United States
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Job Description
Track Lead (Support & Operations)
Jackson, Florida

Job Summary

Job description

• Experience in enterprise infrastructure environments (min 5 years)

• Strong understanding of patch management and vulnerability remediation.

• Familiarity with storage technologies, change management, and compliance processes.

• Ability to work in a fast-paced patch remediation programme with daily standups and governance reviews.

• Automate patch deployment workflows.

• Develop integration with ServiceNow and patch management processes.

• Automate compliance checks and remediation workflows.

• Enhance existing dbRun and automation frameworks.

• Build scheduling, reporting, and patch verification capabilities

Key Responsibilities

NA

Skill Requirements

Skills

• Python (mandatory), minimum 5+ years’ experience

• Ansible (mandatory), minimum 2+ years’ experience.

• REST APIs.

• ServiceNow integration.

• Infrastructure automation.

• Troubleshooting, debugging

• Linux administration and scripting.

Other Requirements

NA
Maximum Salary (US): 
Minimum Salary (US): 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.