Track Lead - IT Operations Management, RESTful API, Angular
India
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Job Description
Track Lead - IT Operations Management, RESTful API, Angular
Noida, Uttar Pradesh

Job Summary

Job Description : SNOW Technical consultant ITOM

Job Role : Track Lead - IT Operations Management, RESTful API, Angular

Experience in Service now CMDB/AMDB processes. • Experience in CMDB/AMDB data Model and configuration. • Experience in CMDB assessment and data cleanup activity. • Experience in Service catalog development • Knowledge of CMDB Normalization, Identification and Reconciliation jobs. • Experience in Service now customization. • Integration experience using SOAP/Restful API. • At least 2 years of experience in CSDM led CMDB implementation using Service Now platform. • Experience in designing, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data • Experience in building CMDB health Dashboard and custom reporting • Good written and communication skills. • ITIL Foundation Level Certification. Discovery: As a technical consultant focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Discovery Solutions utilizing the ServiceNow Discovery Module. • Installation/Configuration and implementation of the discovery tool • Strong troubleshooting skills, reading logs, solving complex workflow issues; • Writing maintainable code as per best coding practices • At least 3 years of experience in Implementing discovery solutions for multiple customers. • Experience in Writing custom patterns for discovering custom/in-house applications • Experience in Scripting and solutions to expand the ServiceNow Discovery module • Knowledge of scripting language • Experience in building custom integration using adapters, custom connectors • Candidates with discovery and other ITOM certification will be preferred. • Candidate should be comfortable in scripting and coding Discovery Probes and Sensors, CMDB, CMDB Types and Scripting. • Candidate should be knowledgeable and familiar in the ServiceNow Discovery offerings. • Candidate should lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow Discovery. • Candidate should have experience in Coding, Test Scripts and Configuration for ServiceNow Discovery. He can configure ServiceNow MID Servers in customer environments • Candidate should have experience in Developing Customized Probes and Sensors for Discovery. • Candidate should have experience in Delivering technical workshops on Discovery, integration with full knowledge of CMDB/AMDB Lifecycle. • Candidate should have Expert understanding on import sets and transform maps, working with external data Sources, ServiceNow data mapping. • Candidate can Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies Service Mapping: As a technical consultant focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Service Mapping Solutions utilizing the ServiceNow Discovery Module. The ServiceNow Service Mapping technical consultant will play a key role during the planning stage of enhancing auto-discovered configuration data that makes up a Service. Additionally, the technical consultant will understand business service architecture and translate them into technical specifications for Service Map implementation. • Work with process owners to understand the business service architecture and required information related to business/service map data and develop technical specifications and solutions • Work with systems managers to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information • Provide visibility to the performance and issues related to Discovery • Collaborate wi

Key Responsibilities

Experience in Service now CMDB/AMDB processes. • Experience in CMDB/AMDB data Model and configuration. • Experience in CMDB assessment and data cleanup activity. • Experience in Service catalog development • Knowledge of CMDB Normalization, Identification and Reconciliation jobs. • Experience in Service now customization. • Integration experience using SOAP/Restful API. • At least 2 years of experience in CSDM led CMDB implementation using Service Now platform. • Experience in designing, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data • Experience in building CMDB health Dashboard and custom reporting • Good written and communication skills. • ITIL Foundation Level Certification. Discovery: As a technical consultant focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Discovery Solutions utilizing the ServiceNow Discovery Module. • Installation/Configuration and implementation of the discovery tool • Strong troubleshooting skills, reading logs, solving complex workflow issues; • Writing maintainable code as per best coding practices • At least 3 years of experience in Implementing discovery solutions for multiple customers. • Experience in Writing custom patterns for discovering custom/in-house applications • Experience in Scripting and solutions to expand the ServiceNow Discovery module • Knowledge of scripting language • Experience in building custom integration using adapters, custom connectors • Candidates with discovery and other ITOM certification will be preferred. • Candidate should be comfortable in scripting and coding Discovery Probes and Sensors, CMDB, CMDB Types and Scripting. • Candidate should be knowledgeable and familiar in the ServiceNow Discovery offerings. • Candidate should lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow Discovery. • Candidate should have experience in Coding, Test Scripts and Configuration for ServiceNow Discovery. He can configure ServiceNow MID Servers in customer environments • Candidate should have experience in Developing Customized Probes and Sensors for Discovery. • Candidate should have experience in Delivering technical workshops on Discovery, integration with full knowledge of CMDB/AMDB Lifecycle. • Candidate should have Expert understanding on import sets and transform maps, working with external data Sources, ServiceNow data mapping. • Candidate can Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies Service Mapping: As a technical consultant focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Service Mapping Solutions utilizing the ServiceNow Discovery Module. The ServiceNow Service Mapping technical consultant will play a key role during the planning stage of enhancing auto-discovered configuration data that makes up a Service. Additionally, the technical consultant will understand business service architecture and translate them into technical specifications for Service Map implementation. • Work with process owners to understand the business service architecture and required information related to business/service map data and develop technical specifications and solutions • Work with systems managers to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information • Provide visibility to the performance and issues related to Discovery • Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered • Work with

Skill Requirements

SNOW-IT Operations Management, RESTful API, Angular JS

Other Requirements

SNOW-IT Operations Management
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.