Track Lead - Microsoft Azure - IaaS, Azure Kubernetes Service
India
Job Description
Track Lead - Microsoft Azure - IaaS, Azure Kubernetes Service
Pune, Maharashtra

Job Summary

Cloud Operations Manager - L3

JD:-Cloud Operations Manager – Role Summary Lead 24×7 cloud operations across Azure/AWS/GCP, ensuring platform stability, availability, and SLA adherence. Own incident, problem, and change management for cloud services, driving RCA, service improvement, and operational excellence. Manage cloud governance, capacity, cost, and performance through standardized processes, automation, and observability tooling. Drive SRE/DevOps-aligned operations, AIOps adoption, and automation-first practices to reduce toil and improve reliability. Act as the primary stakeholder interface for operations, coordinating with engineering, security, FinOps, and business teams. Lead and mentor L1–L3 cloud operations teams, ensuring skills readiness, compliance, and continuous improvement. 

Key Responsibilities

Cloud Operations Manager – Role Summary Lead 24×7 cloud operations across Azure/AWS/GCP, ensuring platform stability, availability, and SLA adherence. Own incident, problem, and change management for cloud services, driving RCA, service improvement, and operational excellence. Manage cloud governance, capacity, cost, and performance through standardized processes, automation, and observability tooling. Drive SRE/DevOps-aligned operations, AIOps adoption, and automation-first practices to reduce toil and improve reliability. Act as the primary stakeholder interface for operations, coordinating with engineering, security, FinOps, and business teams. Lead and mentor L1–L3 cloud operations teams, ensuring skills readiness, compliance, and continuous improvement.

Skill Requirements

Cloud Operations Manager - L3

Other Requirements

Cloud Operations Manager - L3

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.