Job Summary
Job Summary : • Service Management & SLAs: Ensure all contracted Azure services are delivered in compliance with SLA commitments, security requirements, and customer expectations. • Incident & Escalation Management: Coordinate and oversee the resolution of critical incidents, problems, and change requests across the cloud environment. • Client Relationship Management: Serve as the primary liaison between the service provider and the client. Conduct regular service reviews and strategic performance analyses. • Team Leadership & Governance: Lead and mentor hybrid or distributed teams of cloud engineers. Oversee onboarding, capacity planning, and performance management. • Process Optimization: Drive continuous improvement by automating operations, optimizing costs, and increasing the efficiency of service delivery
Job Description : Platform Expertise: Deep understanding of major cloud platforms (AWS, Azure, Google Cloud). Advanced certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert) are often mandatory. \\\\r\\\\nTechnical Knowledge: Strong foundation in networking, virtualization, system design, and continuous integration/continuous delivery (CI/CD) pipelines.\\\\r\\\\n Programming & Scripting: While not typically writing application code, familiarity with languages like Python, JSON, Ruby, or Golang is essential for building infrastructure as code (IaC). \\\\r\\\\nCommunication: Ability to bridge the gap between non-technical business executives and technical IT engineers. \\\\r\\\\n\\\\r\\\\n
Key Responsibilities
Job Responsibilities : Platform Expertise: Deep understanding of major cloud platforms (AWS, Azure, Google Cloud). Advanced certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert) are often mandatory. Technical Knowledge: Strong foundation in networking, virtualization, system design, and continuous integration/continuous delivery (CI/CD) pipelines. Programming & Scripting: While not typically writing application code, familiarity with languages like Python, JSON, Ruby, or Golang is essential for building infrastructure as code (IaC). Communication: Ability to bridge the gap between non-technical business executives and technical IT engineers.
Skill Requirements
Skill Requirement : Platform Expertise: Deep understanding of major cloud platforms (AWS, Azure, Google Cloud). Advanced certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert) are often mandatory. Technical Knowledge: Strong foundation in networking, virtualization, system design, and continuous integration/continuous delivery (CI/CD) pipelines. Programming & Scripting: While not typically writing application code, familiarity with languages like Python, JSON, Ruby, or Golang is essential for building infrastructure as code (IaC). Communication: Ability to bridge the gap between non-technical business executives and technical IT engineers.
Other Requirements
Other Requirement : Platform Expertise: Deep understanding of major cloud platforms (AWS, Azure, Google Cloud). Advanced certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert) are often mandatory. Technical Knowledge: Strong foundation in networking, virtualization, system design, and continuous integration/continuous delivery (CI/CD) pipelines. Programming & Scripting: While not typically writing application code, familiarity with languages like Python, JSON, Ruby, or Golang is essential for building infrastructure as code (IaC). Communication: Ability to bridge the gap between non-technical business executives and technical IT engineers.