Track Lead - Program & Project Management
India
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Job Description
Track Lead - Program & Project Management
Chennai, Tamil Nadu

Job Summary

The L2 Network Project Manager is responsible for managing end-to-end delivery of network projects (LAN/WAN/SD-WAN, Data Center, Security), ensuring adherence to SLA, timelines, and customer expectations while coordinating cross-functional teams.

Key Responsibilities

Key Responsibilities Project Management Plan, execute, and deliver network projects from initiation to closure Develop project plans covering scope, schedule, resources, and milestones Track progress, manage risks/issues, and ensure timely delivery Prepare project reports, dashboards, and stakeholder updates [Divya Redd...nager role | Word] Network Delivery & Operations Alignment Oversee L2 network operations alignment with project deliverables Ensure successful execution of installation, configuration, and migration activities Drive root cause analysis and issue resolution for project-related escalations Ensure SLA adherence and service continuity during transitions [Network_L2 | Word] Stakeholder & Client Management Engage with client stakeholders to define requirements and success criteria Manage communication across internal teams, vendors, and customers Ensure customer satisfaction and service excellence Team & Vendor Coordination Coordinate with L2 engineers, SMEs, and cross-functional teams Manage vendors/partners for hardware, implementation, and support Support resource planning and task allocation Governance & Compliance Drive project governance, including status reviews and risk tracking Ensure compliance with ITIL processes (incident, change, problem management) Maintain documentation: SOW, HLD/LLD alignment, RACI matrix Continuous Improvement Identify process improvement opportunities across project delivery Support transition to steady-state operations Enhance efficiency and standardization across projects Technical Skills Required Strong understanding of: LAN/WAN, Routing & Switching SD-WAN (Cisco Viptela / Meraki preferred) Wireless (Cisco/Aruba) Data Center networking Knowledge of: Network monitoring tools Incident/Change/Problem management processes Exposure to network migrations, upgrades, and transformations [Network_L2 | Word] Project/Management Skills Project planning, scheduling, and tracking Risk & issue management Stakeholder management Financial/budget tracking Agile / Waterfall methodology understanding [Divya Redd...nager role | Word] Experience & Qualifications 6–10 years overall experience in networking 2–4 years in project management / coordination roles Bachelor’s degree in Engineering / IT Certifications preferred: PMP / Prince2 / ITIL Key Competencies Strong communication and leadership skills Problem-solving and decision-making ability Ability to manage high-pressure delivery environments Customer-focused mindset Typical Use Context (Your Environment) JnJ Network programs Network transformation / steady-state migration Multi-geo network operations with L2 teams Integration with PRF-driven delivery model

Skill Requirements

Key Responsibilities Project Management Plan, execute, and deliver network projects from initiation to closure Develop project plans covering scope, schedule, resources, and milestones Track progress, manage risks/issues, and ensure timely delivery Prepare project reports, dashboards, and stakeholder updates [Divya Redd...nager role | Word] Network Delivery & Operations Alignment Oversee L2 network operations alignment with project deliverables Ensure successful execution of installation, configuration, and migration activities Drive root cause analysis and issue resolution for project-related escalations Ensure SLA adherence and service continuity during transitions [Network_L2 | Word] Stakeholder & Client Management Engage with client stakeholders to define requirements and success criteria Manage communication across internal teams, vendors, and customers Ensure customer satisfaction and service excellence Team & Vendor Coordination Coordinate with L2 engineers, SMEs, and cross-functional teams Manage vendors/partners for hardware, implementation, and support Support resource planning and task allocation Governance & Compliance Drive project governance, including status reviews and risk tracking Ensure compliance with ITIL processes (incident, change, problem management) Maintain documentation: SOW, HLD/LLD alignment, RACI matrix Continuous Improvement Identify process improvement opportunities across project delivery Support transition to steady-state operations Enhance efficiency and standardization across projects Technical Skills Required Strong understanding of: LAN/WAN, Routing & Switching SD-WAN (Cisco Viptela / Meraki preferred) Wireless (Cisco/Aruba) Data Center networking Knowledge of: Network monitoring tools Incident/Change/Problem management processes Exposure to network migrations, upgrades, and transformations [Network_L2 | Word] Project/Management Skills Project planning, scheduling, and tracking Risk & issue management Stakeholder management Financial/budget tracking Agile / Waterfall methodology understanding [Divya Redd...nager role | Word] Experience & Qualifications 6–10 years overall experience in networking 2–4 years in project management / coordination roles Bachelor’s degree in Engineering / IT Certifications preferred: PMP / Prince2 / ITIL Key Competencies Strong communication and leadership skills Problem-solving and decision-making ability Ability to manage high-pressure delivery environments Customer-focused mindset Typical Use Context (Your Environment) JnJ Network programs Network transformation / steady-state migration Multi-geo network operations with L2 teams Integration with PRF-driven delivery model

Other Requirements

ey Responsibilities Project Management Plan, execute, and deliver network projects from initiation to closure Develop project plans covering scope, schedule, resources, and milestones Track progress, manage risks/issues, and ensure timely delivery Prepare project reports, dashboards, and stakeholder updates [Divya Redd...nager role | Word] Network Delivery & Operations Alignment Oversee L2 network operations alignment with project deliverables Ensure successful execution of installation, configuration, and migration activities Drive root cause analysis and issue resolution for project-related escalations Ensure SLA adherence and service continuity during transitions [Network_L2 | Word] Stakeholder & Client Management Engage with client stakeholders to define requirements and success criteria Manage communication across internal teams, vendors, and customers Ensure customer satisfaction and service excellence Team & Vendor Coordination Coordinate with L2 engineers, SMEs, and cross-functional teams Manage vendors/partners for hardware, implementation, and support Support resource planning and task allocation Governance & Compliance Drive project governance, including status reviews and risk tracking Ensure compliance with ITIL processes (incident, change, problem management) Maintain documentation: SOW, HLD/LLD alignment, RACI matrix Continuous Improvement Identify process improvement opportunities across project delivery Support transition to steady-state operations Enhance efficiency and standardization across projects Technical Skills Required Strong understanding of: LAN/WAN, Routing & Switching SD-WAN (Cisco Viptela / Meraki preferred) Wireless (Cisco/Aruba) Data Center networking Knowledge of: Network monitoring tools Incident/Change/Problem management processes Exposure to network migrations, upgrades, and transformations [Network_L2 | Word] Project/Management Skills Project planning, scheduling, and tracking Risk & issue management Stakeholder management Financial/budget tracking Agile / Waterfall methodology understanding [Divya Redd...nager role | Word] Experience & Qualifications 6–10 years overall experience in networking 2–4 years in project management / coordination roles Bachelor’s degree in Engineering / IT Certifications preferred: PMP / Prince2 / ITIL Key Competencies Strong communication and leadership skills Problem-solving and decision-making ability Ability to manage high-pressure delivery environments Customer-focused mindset Typical Use Context (Your Environment) JnJ Network programs Network transformation / steady-state migration Multi-geo network operations with L2 teams Integration with PRF-driven delivery model
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.