Track Lead - Release Management, ServiceNow
India
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Job Description
Track Lead - Release Management, ServiceNow
Bangalore, Karnataka

Job Summary

We are looking for a Release Lead to drive a critical Data Center (DC) Migration program. This role will be responsible for planning and executing migration releases, ensuring seamless transition of infrastructure and applications with minimal downtime.

Key Responsibilities

  • Own and manage the BIOS to EFI conversions and cutovers to next DC migration release plan
  • Coordinate across infra, Unix/Linux, network, storage, and application teams
  • Lead migration execution including pre-checks, cutover, and post-validation
  • Manage change requests (ServiceNow) and ensure CAB approvals
  • Handle risk assessment, rollback planning, and issue resolution
  • Act as the primary escalation point during migration windows
  • Drive war-room calls and stakeholder communication

Skill Requirements

  • 5+ years in Release Management / Infrastructure Migration
  • Hands-on experience in Data Center Migration programs
  • Strong understanding of Unix/Linux systems and infrastructure
  • Exposure to ITIL processes (Change, Incident, Release Management)
  • Experience with tools like ServiceNow, Jira, MS Project
  • Strong coordination & stakeholder management skills
  • Ability to work in high-pressure migration cutovers (weekends/nights)
  • Proactive, detail-oriented, and solution-driven mindset

Other Requirements

1. Itil Foundation Certification (Recommended)
2. Release Management Certification (Optional But Valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.