Track Lead - Azure DevOps, Terraform
India
Job Description
Track Lead - Azure DevOps, Terraform
Bengaluru, Karnataka

Job Summary

Cloud Service Manager – Azure (L3)

 Lead end-to-end Azure Cloud Operations, ensuring availability, performance, security, and compliance across Azure IaaS and PaaS environments. Drive service governance, SLA/KPI adherence, incident, problem, change, and operational risk management while providing executive-level service reporting. Manage customer relationships, service reviews, continual service improvement initiatives, and alignment of cloud services with business objectives. Collaborate with Cloud Architects, SMEs, and delivery teams to optimize cloud consumption, automate operations, and enhance operational maturity. Oversee capacity, cost, security, and operational excellence initiatives while leading a team of cloud engineers and ensuring seamless BAU service delivery.

Key Responsibilities

 Lead end-to-end Azure Cloud Operations, ensuring availability, performance, security, and compliance across Azure IaaS and PaaS environments. Drive service governance, SLA/KPI adherence, incident, problem, change, and operational risk management while providing executive-level service reporting. Manage customer relationships, service reviews, continual service improvement initiatives, and alignment of cloud services with business objectives. Collaborate with Cloud Architects, SMEs, and delivery teams to optimize cloud consumption, automate operations, and enhance operational maturity. Oversee capacity, cost, security, and operational excellence initiatives while leading a team of cloud engineers and ensuring seamless BAU service delivery.

Skill Requirements

Cloud Service Manager – Azure (L3)

 Lead end-to-end Azure Cloud Operations, ensuring availability, performance, security, and compliance across Azure IaaS and PaaS environments. Drive service governance, SLA/KPI adherence, incident, problem, change, and operational risk management while providing executive-level service reporting. Manage customer relationships, service reviews, continual service improvement initiatives, and alignment of cloud services with business objectives. Collaborate with Cloud Architects, SMEs, and delivery teams to optimize cloud consumption, automate operations, and enhance operational maturity. Oversee capacity, cost, security, and operational excellence initiatives while leading a team of cloud engineers and ensuring seamless BAU service delivery.

Other Requirements

Cloud Service Manager – Azure (L3)

 Lead end-to-end Azure Cloud Operations, ensuring availability, performance, security, and compliance across Azure IaaS and PaaS environments. Drive service governance, SLA/KPI adherence, incident, problem, change, and operational risk management while providing executive-level service reporting. Manage customer relationships, service reviews, continual service improvement initiatives, and alignment of cloud services with business objectives. Collaborate with Cloud Architects, SMEs, and delivery teams to optimize cloud consumption, automate operations, and enhance operational maturity. Oversee capacity, cost, security, and operational excellence initiatives while leading a team of cloud engineers and ensuring seamless BAU service delivery.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.