Track Lead - BEA WEBLOGIC, Websphere Application Server
India
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Job Description
Track Lead - BEA WEBLOGIC, Websphere Application Server
Bengaluru, Karnataka

Job Summary

The Track Lead in Support & Operations is a pivotal role focused on enhancing operational efficiencies and ensuring high-quality service delivery to clients. This position emphasizes continuous improvement, effective problem-solving, and team empowerment, aligning operational strategies with organizational goals to meet client SLAs.

 L3 level Application Support and management on Linux and Windows platform.  Sound knowledge on troubleshooting part. Troubleshoot complex middleware issues, perform root cause analysis, and implement long-term solutions.  Maintain documentation, standards, and best practices for middleware operations.  Deployment of web applications through CI/CD tool Jenkins, Oracle Web Logic and ESB tool.  Certificates update on JBOSS and Apache TOMCAT based application.  Application monitoring through Prometheus, Grafana, Elastic Search tools.  SQL query execution and troubleshooting  Working experience in job scheduling tool - Dollar Universe ($U)  Good with Incident handling and management.  Team player  Proactive and willing to learn itself.  Good to have Financial and banking related application experience.  Provide on-call support for production environments as needed.  Experience with client interaction and working in different time zones.

Key Responsibilities

1. Optimize Business Processes And Enhance Operational Systems By Leveraging Bea Weblogic And Websphere Application Server, Ensuring Effective Management Reporting And Streamlined Information Flow.
2. Analyze Client Requirements And Oversee The Support Team To Ensure Alignment With Client Expectations, Providing Timely Solutions And Maintaining Service Excellence.
3. Lead And Mentor Project Teams, Fostering Transparent Communication Of Project Goals While Driving Team Performance And Engagement.
4. Innovate Process Development By Introducing New Ideas And Best Practices Within The Weblogic And Websphere Environments To Enhance Overall Organizational Progress.
5. Deliver Tailored Solutions That Align With Customer Needs And Operational Capabilities, Driving Business Results Through Effective Use Of Technology And Team Collaboration.

 L3 level Application Support and management on Linux and Windows platform.  Sound knowledge on troubleshooting part. Troubleshoot complex middleware issues, perform root cause analysis, and implement long-term solutions.  Maintain documentation, standards, and best practices for middleware operations.  Deployment of web applications through CI/CD tool Jenkins, Oracle Web Logic and ESB tool.  Certificates update on JBOSS and Apache TOMCAT based application.  Application monitoring through Prometheus, Grafana, Elastic Search tools.  SQL query execution and troubleshooting  Working experience in job scheduling tool - Dollar Universe ($U)  Good with Incident handling and management.  Team player  Proactive and willing to learn itself.  Good to have Financial and banking related application experience.  Provide on-call support for production environments as needed.  Experience with client interaction and working in different time zones.

Skill Requirements

1. Proficient In Bea Weblogic And Websphere Application Server With A Solid Understanding Of Support And Operations Management.
2. Strong Problem-Solving And Analytical Skills To Address Complex Operational Challenges.
3. Excellent Communication And Leadership Abilities To Mentor Teams And Drive Project Success.
4. Familiarity With Process Improvement Methodologies And Tools To Enhance Operational Efficiency.

Required Skills  Expertise in middleware technologies such as WebLogic, JBoss, Apache tomcat, IBM MQ, ESB  Basic knowledge of scripting and automation skills (e.g., Shell, PowerShell).  Experience with cloud platforms (Azure).  Good understanding of networking, load balancing (F5), SSL/TLS, and security protocols.  Knowledge of monitoring tools like Prometheus, Grafana, ELK Stack.  Good communication, documentation and leading skills.  Excellent problem-solving and communication skills.  Any ticketing tool like ServiceNow.

Other Requirements

1. Optional But Valuable Certifications: Oracle Weblogic Server Certified Implementation Specialist, Ibm Certified System Administrator Websphere Application Server

Required Skills  Expertise in middleware technologies such as WebLogic, JBoss, Apache tomcat, IBM MQ, ESB  Basic knowledge of scripting and automation skills (e.g., Shell, PowerShell).  Experience with cloud platforms (Azure).  Good understanding of networking, load balancing (F5), SSL/TLS, and security protocols.  Knowledge of monitoring tools like Prometheus, Grafana, ELK Stack.  Good communication, documentation and leading skills.  Excellent problem-solving and communication skills.  Any ticketing tool like ServiceNow.

Job Description : \\\\r\\\\nKey Responsibilities:\\\\r\\\\n\\\\r\\\\n L3 level Application Support and management on Linux and Windows platform.\\\\r\\\\n Sound knowledge on troubleshooting part. Troubleshoot complex middleware issues, perform root cause analysis, and implement long-term solutions.\\\\r\\\\n Maintain documentation, standards, and best practices for middleware operations.\\\\r\\\\n Deployment of web applications through CI/CD tool Jenkins, Oracle Web Logic and ESB tool.\\\\r\\\\n Certificates update on JBOSS and Apache TOMCAT based application.\\\\r\\\\n Application monitoring through Prometheus, Grafana, Elastic Search tools.\\\\r\\\\n SQL query execution and troubleshooting \\\\r\\\\n Working experience in job scheduling tool - Dollar Universe ($U)\\\\r\\\\n Good with Incident handling and management.\\\\r\\\\n Team player\\\\r\\\\n Proactive and willing to learn itself. \\\\r\\\\n Good to have Financial and banking related application experience.\\\\r\\\\n Provide on-call support for production environments as needed.\\\\r\\\\n Experience with client interaction and working in different time zones. \\\\r\\\\n\\\\r\\\\n\\\\r\\\\nRequired Skills\\\\r\\\\n Expertise in middleware technologies such as WebLogic, JBoss, Apache tomcat, IBM MQ, ESB\\\\r\\\\n Basic knowledge of scripting and automation skills (e.g., Shell, PowerShell).\\\\r\\\\n Experience with cloud platforms (Azure).\\\\r\\\\n Good understanding of networking, load balancing (F5), SSL/TLS, and security protocols.\\\\r\\\\n Knowledge of monitoring tools like Prometheus, Grafana, ELK Stack.\\\\r\\\\n Good communication, documentation and leading skills.\\\\r\\\\n Excellent problem-solving and communication skills.\\\\r\\\\n Any ticketing tool like ServiceNow. \\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\
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Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.