Track Lead - Cisco Application Centric Infrastructure (ACI), Network Automation
India
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Job Description
Track Lead - Cisco Application Centric Infrastructure (ACI), Network Automation

Job Summary

The Track Lead for Support & Operations plays a vital role in managing operations while focusing on continuous improvement and problem-solving. This position is key in ensuring that client SLAs are consistently met by empowering teams and enhancing operational systems. As a leader, the Track Lead will drive innovation and foster effective communication within project teams to achieve organizational goals.

Key Responsibilities

1. Implement Cisco Aci And Network Automation Tools To Enhance Operational Systems, Improving Management Reporting And Streamlining Information Flow.
2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Through Effective Monitoring And Performance Metrics.
3. Lead And Mentor Project Teams By Establishing Clear Communication Channels And Aligning Project Goals With Organizational Objectives.
4. Introduce Innovative Strategies And Process Improvements That Contribute To Overall Organizational Progress And Efficiency.
5. Develop Tailored Solutions Using Network Automation Technologies That Align With Customer Needs And Drive Successful Business Outcomes.

Skill Requirements

1. Proficient In Network Automation Tools And Technologies, Particularly Cisco Aci.
2. Strong Understanding Of Operational Management And Support Processes.
3. Excellent Problem-Solving Skills And Ability To Enhance Business Processes.
4. Effective Leadership And Team Management Abilities.

Other Requirements

1. Optional But Valuable: Cisco Certified Network Professional (Ccnp) Or Related Certifications In Network Automation
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.