Track Lead - Cisco Application Centric Infrastructure (ACI), Network Automation
United States
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Job Description
Track Lead - Cisco Application Centric Infrastructure (ACI), Network Automation
Others,Florida

Job Summary

The Track Lead for Support & Operations plays a vital role in managing operations while focusing on continuous improvement and problem-solving. This position is key in ensuring that client SLAs are consistently met by empowering teams and enhancing operational systems. As a leader, the Track Lead will drive innovation and foster effective communication within project teams to achieve organizational goals.

Key Responsibilities

1. Implement Cisco Aci And Network Automation Tools To Enhance Operational Systems, Improving Management Reporting And Streamlining Information Flow.
2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Through Effective Monitoring And Performance Metrics.
3. Lead And Mentor Project Teams By Establishing Clear Communication Channels And Aligning Project Goals With Organizational Objectives.
4. Introduce Innovative Strategies And Process Improvements That Contribute To Overall Organizational Progress And Efficiency.
5. Develop Tailored Solutions Using Network Automation Technologies That Align With Customer Needs And Drive Successful Business Outcomes.

Skill Requirements

1. Proficient In Network Automation Tools And Technologies, Particularly Cisco Aci.
2. Strong Understanding Of Operational Management And Support Processes.
3. Excellent Problem-Solving Skills And Ability To Enhance Business Processes.
4. Effective Leadership And Team Management Abilities.

Other Requirements

1. Optional But Valuable: Cisco Certified Network Professional (Ccnp) Or Related Certifications In Network Automation
Maximum Salary (US): 
Minimum Salary (US): 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.