Track Lead - Citrix Server
India
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Job Description
Track Lead - Citrix Server
Chennai, Tamil Nadu

Job Summary

ROLE SUMMARY Owns vulnerability remediation on the Citrix Netscaler / ADC load balancer estate in the exposed zone. High-impact platform for application availability. KEY RESPONSIBILITIES ■ Triage and remediate Citrix ADC / Netscaler vulnerabilities within 24h, including major-CVE response. ■ Apply firmware upgrades and configuration mitigations on HA pairs. ■ Coordinate with application owners to maintain user-facing availability. ■ Manage SSL / TLS posture (certificates, ciphers, protocols). ■ Maintain runbooks for emergency response on major Netscaler CVEs. ■ Feed automation backlog. REQUIRED TECHNICAL SKILLS ■ Deep Citrix ADC / Netscaler administration: load balancing, content switching, SSL offload, AAA. ■ Strong understanding of firmware upgrade procedures and HA patching. ■ Familiarity with vendor advisories and rapid-response playbooks. ■ Comfortable with TLS hardening and certificate management. PREFERRED / NICE TO HAVE ■ Citrix Certified Associate / Professional — Networking. ■ Scripting against Netscaler NITRO API. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating Citrix ADC / Netscaler at scale. ■ Certifications: CC-NET-A or higher. SOFT SKILLS ■ Methodical change management. ■ Strong communication during user-impacting maintenance. ■ Calm under critical-CVE pressure.

Key Responsibilities

  ROLE SUMMARY Owns vulnerability remediation on the Citrix Netscaler / ADC load balancer estate in the exposed zone. High-impact platform for application availability. KEY RESPONSIBILITIES ■ Triage and remediate Citrix ADC / Netscaler vulnerabilities within 24h, including major-CVE response. ■ Apply firmware upgrades and configuration mitigations on HA pairs. ■ Coordinate with application owners to maintain user-facing availability. ■ Manage SSL / TLS posture (certificates, ciphers, protocols). ■ Maintain runbooks for emergency response on major Netscaler CVEs. ■ Feed automation backlog. REQUIRED TECHNICAL SKILLS ■ Deep Citrix ADC / Netscaler administration: load balancing, content switching, SSL offload, AAA. ■ Strong understanding of firmware upgrade procedures and HA patching. ■ Familiarity with vendor advisories and rapid-response playbooks. ■ Comfortable with TLS hardening and certificate management. PREFERRED / NICE TO HAVE ■ Citrix Certified Associate / Professional — Networking. ■ Scripting against Netscaler NITRO API. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating Citrix ADC / Netscaler at scale. ■ Certifications: CC-NET-A or higher. SOFT SKILLS ■ Methodical change management. ■ Strong communication during user-impacting maintenance. ■ Calm under critical-CVE pressure. 

Skill Requirements

ROLE SUMMARY Owns vulnerability remediation on the Citrix Netscaler / ADC load balancer estate in the exposed zone. High-impact platform for application availability. KEY RESPONSIBILITIES ■ Triage and remediate Citrix ADC / Netscaler vulnerabilities within 24h, including major-CVE response. ■ Apply firmware upgrades and configuration mitigations on HA pairs. ■ Coordinate with application owners to maintain user-facing availability. ■ Manage SSL / TLS posture (certificates, ciphers, protocols). ■ Maintain runbooks for emergency response on major Netscaler CVEs. ■ Feed automation backlog. REQUIRED TECHNICAL SKILLS ■ Deep Citrix ADC / Netscaler administration: load balancing, content switching, SSL offload, AAA. ■ Strong understanding of firmware upgrade procedures and HA patching. ■ Familiarity with vendor advisories and rapid-response playbooks. ■ Comfortable with TLS hardening and certificate management. PREFERRED / NICE TO HAVE ■ Citrix Certified Associate / Professional — Networking. ■ Scripting against Netscaler NITRO API. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating Citrix ADC / Netscaler at scale. ■ Certifications: CC-NET-A or higher. SOFT SKILLS ■ Methodical change management. ■ Strong communication during user-impacting maintenance. ■ Calm under critical-CVE pressure.

Other Requirements

ROLE SUMMARY Owns vulnerability remediation on the Citrix Netscaler / ADC load balancer estate in the exposed zone. High-impact platform for application availability. KEY RESPONSIBILITIES ■ Triage and remediate Citrix ADC / Netscaler vulnerabilities within 24h, including major-CVE response. ■ Apply firmware upgrades and configuration mitigations on HA pairs. ■ Coordinate with application owners to maintain user-facing availability. ■ Manage SSL / TLS posture (certificates, ciphers, protocols). ■ Maintain runbooks for emergency response on major Netscaler CVEs. ■ Feed automation backlog. REQUIRED TECHNICAL SKILLS ■ Deep Citrix ADC / Netscaler administration: load balancing, content switching, SSL offload, AAA. ■ Strong understanding of firmware upgrade procedures and HA patching. ■ Familiarity with vendor advisories and rapid-response playbooks. ■ Comfortable with TLS hardening and certificate management. PREFERRED / NICE TO HAVE ■ Citrix Certified Associate / Professional — Networking. ■ Scripting against Netscaler NITRO API. EXPERIENCE & CERTIFICATIONS ■ 5+ years operating Citrix ADC / Netscaler at scale. ■ Certifications: CC-NET-A or higher. SOFT SKILLS ■ Methodical change management. ■ Strong communication during user-impacting maintenance. ■ Calm under critical-CVE pressure.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.