Track Lead - DynaTrace, Windows PowerShell
India
Apply now
Job Description
Track Lead - DynaTrace, Windows PowerShell
Chennai, Tamil Nadu

Job Summary

 Design and deploy agentic AI workflows on AI Force / GCP to automate DBOps and SecOps operations, including decision flows and reusable automation components.

The Track Lead for Support & Operations plays a pivotal role in managing operational processes while focusing on continuous improvement and problem-solving. This position is essential for meeting client SLAs and fostering team empowerment through effective people management. The Track Lead will leverage Dynatrace, PowerShell, and Python to enhance operational efficiency and drive innovation within the organization.

Key Responsibilities

Develop AI Force / GCP-based agent workflows for DBOps & SecOps. Build agent logic, orchestration, and decision flows. Create reusable automation components for incident, request, and change handling. Integrate agents with enterprise systems (ServiceNow, monitoring tools). Drive deployment, hardening, and rollout in production.

1. Utilize Dynatrace To Enhance Operational Systems, Facilitating Improved Management Reporting, Streamlining Information Flow, And Optimizing Business Processes For Effective Organizational Planning. 
2. Apply Powershell Scripting To Automate Routine Tasks, Improve Efficiency, And Ensure The Support Team Meets Client Expectations Consistently.
3. Lead And Mentor The Project Team, Ensuring Transparent Communication Of Project Goals And Fostering A Collaborative Environment.
4. Drive Innovation By Introducing New Ideas For Process Development, Leveraging Python For Data Analysis And Operational Insights To Support Organizational Progress.
5. Analyze Client Requirements And Provide Tailored Solutions Using Dynatrace And Powershell, Ensuring Alignment With Customer Needs To Achieve Desired Business Results.

Skill Requirements

Strong experience with Agentic AI frameworks (LangGraph, AutoGen, CrewAI). Hands-on with GCP, AI Force, Python, and REST APIs. Expertise in workflow orchestration and decision automation. Knowledge of SecOps/DBOps operational processes. Strong client-facing deployment and troubleshooting skills.

1. Proficiency In Dynatrace For Performance Monitoring And Operational Improvements. 
2. Strong Knowledge Of Powershell For Task Automation And Process Optimization.
3. Experience With Python For Data Analysis And Insights Generation.
4. Excellent Problem-Solving Skills With A Focus On Continuous Improvement.
5. Strong Communication And Leadership Abilities In A Team Environment.

Other Requirements

Design and deploy agentic AI workflows on AI Force / GCP to automate DBOps and SecOps operations, including decision flows and reusable automation components.

1. Dynatrace Certified Associate (Optional But Valuable). 
2. Microsoft Certified: Powershell For Windows Server (Optional But Valuable)
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.