Track Lead - F5, Infoblox IPAM
India
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Job Description
Track Lead - F5, Infoblox IPAM
Noida, Uttar Pradesh

Job Summary

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.

Key Responsibilities

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.

Skill Requirements

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.

Other Requirements

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.