Job Summary
Principal Roles and Responsibilities: (Essential Function) • Develop and maintain International Shipping compliance policies and Work Instructions • Develop and maintain HazMat training and shipping training program • Contract and solution review of new business proposals and projects where Logistics are involved • Mentoring of Logistics team members • Foster and develop a ‘partnering’ relationship between the Logistics department and various departments within C3i Solutions and HCL, including but not limited to, C3i Solutions Helpdesk and Deskside Teams • Escalate Compliance violations to Senior Management and if needed HCL Compliance • Liaise with Management to ensure proper quality control processes are followed during daily production activities • Negotiate transportation rates with company-preferred carriers • Research alternative Warehouse management systems • Participate in company initiatives, such as Employee Engagement, and other initiatives as applicable • Change Management of adding new teams and positions; • Act as an escalation point for client complaints • Assist the Regional Director - DSS with monthly billing and bill-back tasks; • Reports to the Regional Director – DSS and the management team of the DSS department • Maintain inter-department relationships to resolve client issues • Effectively communicate with both internal and external clients and vendors. •
Key Responsibilities
Principal Roles and Responsibilities: (Essential Function) • Develop and maintain International Shipping compliance policies and Work Instructions • Develop and maintain HazMat training and shipping training program • Contract and solution review of new business proposals and projects where Logistics are involved • Mentoring of Logistics team members • Foster and develop a ‘partnering’ relationship between the Logistics department and various departments within C3i Solutions and HCL, including but not limited to, C3i Solutions Helpdesk and Deskside Teams • Escalate Compliance violations to Senior Management and if needed HCL Compliance • Liaise with Management to ensure proper quality control processes are followed during daily production activities • Negotiate transportation rates with company-preferred carriers • Research alternative Warehouse management systems • Participate in company initiatives, such as Employee Engagement, and other initiatives as applicable • Change Management of adding new teams and positions; • Act as an escalation point for client complaints • Assist the Regional Director - DSS with monthly billing and bill-back tasks; • Reports to the Regional Director – DSS and the management team of the DSS department • Maintain inter-department relationships to resolve client issues • Effectively communicate with both internal and external clients and vendors. •