Track Lead - IAM Operations
India
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Job Description
Track Lead - IAM Operations
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

The Track Lead for Support & Operations plays a critical role in managing Identity and Access Management (IAM) operations with a focus on continuous improvement and problem-solving. This position is essential for meeting client SLAs and empowering teams through effective leadership and communication. The Track Lead will foster innovation and drive process efficiency to support organizational objectives.

 

Job Title: PRA Engineer Department: Identity and Access Management (IAM) Sub-Domain: Beyond Trust PRA Location: Brazil Bands: 1 x 3.1 and 2 x 2.3 Job Summary The PRA Engineer is responsible for implementing, managing, and maintaining BeyondTrust Privileged Remote Access (PRA) solutions to ensure secure and compliant privileged access across enterprise systems. This role supports operational health checks, troubleshooting, and continuous improvement of PAM processes in alignment with organizational security standards. Key Responsibilities · Configure, deploy, and maintain BeyondTrust PRA platform for secure remote access. · Monitor and manage privileged sessions to prevent unauthorized access. · Perform regular health checks, patching, and system maintenance for PRA components. · Troubleshoot issues related to PRA connectivity, authentication, and session management. · Collaborate with IAM and security teams to enforce compliance with access policies. · Document operational procedures, SOPs, and ensure adherence to SLAs. · Support audits and provide evidence for regulatory compliance. Required Skills & Qualifications · Strong understanding of Identity and Access Management (IAM) principles. · Hands-on experience with BeyondTrust PRA or similar PAM tools. · Knowledge of security protocols (SSL/TLS, MFA, VPN) and operational best practices. · Familiarity with Windows/Linux administration and networking fundamentals. · Excellent troubleshooting and problem-solving skills.

Key Responsibilities

1. Enhance Operational Systems By Utilizing Cyberark Pam Tools To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.
2. Collaborate With Clients To Understand Their Requirements And Oversee The Support Team’S Performance In Meeting Client Expectations, Leveraging Iam Strategies To Ensure Satisfaction.
3. Lead And Mentor The Project Team, Ensuring Transparent Communication Of Project Goals And Fostering An Environment Of Collaboration And Growth In Iam Operations.
4. Drive Innovation By Introducing New Ideas And Improvements In Iam Processes, Utilizing Cyberark Pam Methodologies To Enhance Overall Organizational Effectiveness.
5. Provide Tailored Solutions Using Iam Best Practices And Cyberark Pam Functionalities To Address Customer Needs, Resulting In Measurable Business Outcomes.

Job Title: PRA Engineer Department: Identity and Access Management (IAM) Sub-Domain: Beyond Trust PRA Location: Brazil Bands: 1 x 3.1 and 2 x 2.3 Job Summary The PRA Engineer is responsible for implementing, managing, and maintaining BeyondTrust Privileged Remote Access (PRA) solutions to ensure secure and compliant privileged access across enterprise systems. This role supports operational health checks, troubleshooting, and continuous improvement of PAM processes in alignment with organizational security standards. Key Responsibilities · Configure, deploy, and maintain BeyondTrust PRA platform for secure remote access. · Monitor and manage privileged sessions to prevent unauthorized access. · Perform regular health checks, patching, and system maintenance for PRA components. · Troubleshoot issues related to PRA connectivity, authentication, and session management. · Collaborate with IAM and security teams to enforce compliance with access policies. · Document operational procedures, SOPs, and ensure adherence to SLAs. · Support audits and provide evidence for regulatory compliance. Required Skills & Qualifications · Strong understanding of Identity and Access Management (IAM) principles. · Hands-on experience with BeyondTrust PRA or similar PAM tools. · Knowledge of security protocols (SSL/TLS, MFA, VPN) and operational best practices. · Familiarity with Windows/Linux administration and networking fundamentals. · Excellent troubleshooting and problem-solving skills.

Skill Requirements

1. Strong Understanding Of Iam Operations Management And Cyberark Pam (Vault, Pvwa, Cpm & Psm).
2. Proficient In Process Optimization And Operational Reporting Techniques.
3. Excellent Problem-Solving And Decision-Making Skills Within A Client-Focused Environment.
4. Proven Ability To Lead Teams And Communicate Effectively With Stakeholders.
5. Familiarity With Identity Management Frameworks And Compliance Standards.

Job Title: PRA Engineer Department: Identity and Access Management (IAM) Sub-Domain: Beyond Trust PRA Location: Brazil Bands: 1 x 3.1 and 2 x 2.3 Job Summary The PRA Engineer is responsible for implementing, managing, and maintaining BeyondTrust Privileged Remote Access (PRA) solutions to ensure secure and compliant privileged access across enterprise systems. This role supports operational health checks, troubleshooting, and continuous improvement of PAM processes in alignment with organizational security standards. Key Responsibilities · Configure, deploy, and maintain BeyondTrust PRA platform for secure remote access. · Monitor and manage privileged sessions to prevent unauthorized access. · Perform regular health checks, patching, and system maintenance for PRA components. · Troubleshoot issues related to PRA connectivity, authentication, and session management. · Collaborate with IAM and security teams to enforce compliance with access policies. · Document operational procedures, SOPs, and ensure adherence to SLAs. · Support audits and provide evidence for regulatory compliance. Required Skills & Qualifications · Strong understanding of Identity and Access Management (IAM) principles. · Hands-on experience with BeyondTrust PRA or similar PAM tools. · Knowledge of security protocols (SSL/TLS, MFA, VPN) and operational best practices. · Familiarity with Windows/Linux administration and networking fundamentals. · Excellent troubleshooting and problem-solving skills.

Other Requirements

1. Optional But Valuable Certifications: Cyberark Certified Trustee, Iam Certified Professional, Or Related Iam Certifications

Job Title: PRA Engineer Department: Identity and Access Management (IAM) Sub-Domain: Beyond Trust PRA Location: Brazil Bands: 1 x 3.1 and 2 x 2.3 Job Summary The PRA Engineer is responsible for implementing, managing, and maintaining BeyondTrust Privileged Remote Access (PRA) solutions to ensure secure and compliant privileged access across enterprise systems. This role supports operational health checks, troubleshooting, and continuous improvement of PAM processes in alignment with organizational security standards. Key Responsibilities · Configure, deploy, and maintain BeyondTrust PRA platform for secure remote access. · Monitor and manage privileged sessions to prevent unauthorized access. · Perform regular health checks, patching, and system maintenance for PRA components. · Troubleshoot issues related to PRA connectivity, authentication, and session management. · Collaborate with IAM and security teams to enforce compliance with access policies. · Document operational procedures, SOPs, and ensure adherence to SLAs. · Support audits and provide evidence for regulatory compliance. Required Skills & Qualifications · Strong understanding of Identity and Access Management (IAM) principles. · Hands-on experience with BeyondTrust PRA or similar PAM tools. · Knowledge of security protocols (SSL/TLS, MFA, VPN) and operational best practices. · Familiarity with Windows/Linux administration and networking fundamentals. · Excellent troubleshooting and problem-solving skills.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.