Track Lead - IAM Operations
United Kingdom
Job Description
Track Lead - IAM Operations
Leeds District (b), England
Job Summary
Job Summary : General Experience: Recognised expert in Identity Access Management with a demonstrable experience of IAM Operations in a multi cloud environment. Experience working using Agile Methodologies will be an advantage, but a Growth Mindset and willingness to learn is essential. Recommends ways to improve support for operations by changing policies, processes, standards, and practices with a view to eliminating waste and improving the customer experience. Makes technical and/or professional recommendations that have a positive impact on the business. Experience of using Confluence, Service Now and Jira (or similar tool )for day-to-day task management. Experienced in communicating technical solutions, risks, and operational impacts to both technical and non-technical stakeholders through effective written and verbal communication. Effectively manages workload and priorities, ensuring timely delivery of operational, project, and stakeholder commitments. Demonstrates flexibility and adaptability in working effectively within a hybrid working model, collaborating successfully across both remote and office-based environments. What is needed to be considered for this role? Hands on experience of Identity & Access Management disciplines and principles, including least privileged access, just in time provisioning and zero trust. Experience in delivering or operating some of our key technologies and tools i.e. Google Cloud Identity, Azure Active Directory, CyberArk(Idira), Saviynt, SailPoint. Successfully manage large ticket queues across ServiceNow and Jira, maintaining SLA adherence and delivering excellent customer service. Experience in audit and recertification campaigns run in different environments like Microsoft Azure, Google Cloud Platform (GCP), preferably certified in either Azure or GCP. Experience working in an Identity & Access Management or IT Security function, ideally with one or more relevant Security qualifications/certifications is preferable but not mandatory. Experience in implementing IAM practices such as Role Based Access Controls, OAUTH, Single Sign on and Multi Factor Authentication. Strong Azure/GCP automation skills for managing Infrastructure as Code (IaC). Understanding of Identity & Access Management lifecycle (both for human users and non-human users) core principles, including zero trust, least privileged access, just in time access. Experience of working on Identity & Access Management tooling. The following tools are used by the team currently: Google Cloud Identity, Azure Active Directory (Microsoft Entra), Saviynt, SailPoint.
Key Responsibilities
Job Summary : General Experience: Recognised expert in Identity Access Management with a demonstrable experience of IAM Operations in a multi cloud environment. Experience working using Agile Methodologies will be an advantage, but a Growth Mindset and willingness to learn is essential. Recommends ways to improve support for operations by changing policies, processes, standards, and practices with a view to eliminating waste and improving the customer experience. Makes technical and/or professional recommendations that have a positive impact on the business. Experience of using Confluence, Service Now and Jira (or similar tool )for day-to-day task management. Experienced in communicating technical solutions, risks, and operational impacts to both technical and non-technical stakeholders through effective written and verbal communication. Effectively manages workload and priorities, ensuring timely delivery of operational, project, and stakeholder commitments. Demonstrates flexibility and adaptability in working effectively within a hybrid working model, collaborating successfully across both remote and office-based environments. What is needed to be considered for this role? Hands on experience of Identity & Access Management disciplines and principles, including least privileged access, just in time provisioning and zero trust. Experience in delivering or operating some of our key technologies and tools i.e. Google Cloud Identity, Azure Active Directory, CyberArk(Idira), Saviynt, SailPoint. Successfully manage large ticket queues across ServiceNow and Jira, maintaining SLA adherence and delivering excellent customer service. Experience in audit and recertification campaigns run in different environments like Microsoft Azure, Google Cloud Platform (GCP), preferably certified in either Azure or GCP. Experience working in an Identity & Access Management or IT Security function, ideally with one or more relevant Security qualifications/certifications is preferable but not mandatory. Experience in implementing IAM practices such as Role Based Access Controls, OAUTH, Single Sign on and Multi Factor Authentication. Strong Azure/GCP automation skills for managing Infrastructure as Code (IaC). Understanding of Identity & Access Management lifecycle (both for human users and non-human users) core principles, including zero trust, least privileged access, just in time access. Experience of working on Identity & Access Management tooling. The following tools are used by the team currently: Google Cloud Identity, Azure Active Directory (Microsoft Entra), Saviynt, SailPoint.
Skill Requirements
Job Summary : General Experience: Recognised expert in Identity Access Management with a demonstrable experience of IAM Operations in a multi cloud environment. Experience working using Agile Methodologies will be an advantage, but a Growth Mindset and willingness to learn is essential. Recommends ways to improve support for operations by changing policies, processes, standards, and practices with a view to eliminating waste and improving the customer experience. Makes technical and/or professional recommendations that have a positive impact on the business. Experience of using Confluence, Service Now and Jira (or similar tool )for day-to-day task management. Experienced in communicating technical solutions, risks, and operational impacts to both technical and non-technical stakeholders through effective written and verbal communication. Effectively manages workload and priorities, ensuring timely delivery of operational, project, and stakeholder commitments. Demonstrates flexibility and adaptability in working effectively within a hybrid working model, collaborating successfully across both remote and office-based environments. What is needed to be considered for this role? Hands on experience of Identity & Access Management disciplines and principles, including least privileged access, just in time provisioning and zero trust. Experience in delivering or operating some of our key technologies and tools i.e. Google Cloud Identity, Azure Active Directory, CyberArk(Idira), Saviynt, SailPoint. Successfully manage large ticket queues across ServiceNow and Jira, maintaining SLA adherence and delivering excellent customer service. Experience in audit and recertification campaigns run in different environments like Microsoft Azure, Google Cloud Platform (GCP), preferably certified in either Azure or GCP. Experience working in an Identity & Access Management or IT Security function, ideally with one or more relevant Security qualifications/certifications is preferable but not mandatory. Experience in implementing IAM practices such as Role Based Access Controls, OAUTH, Single Sign on and Multi Factor Authentication. Strong Azure/GCP automation skills for managing Infrastructure as Code (IaC). Understanding of Identity & Access Management lifecycle (both for human users and non-human users) core principles, including zero trust, least privileged access, just in time access. Experience of working on Identity & Access Management tooling. The following tools are used by the team currently: Google Cloud Identity, Azure Active Directory (Microsoft Entra), Saviynt, SailPoint.
Other Requirements
Job Summary : General Experience: Recognised expert in Identity Access Management with a demonstrable experience of IAM Operations in a multi cloud environment. Experience working using Agile Methodologies will be an advantage, but a Growth Mindset and willingness to learn is essential. Recommends ways to improve support for operations by changing policies, processes, standards, and practices with a view to eliminating waste and improving the customer experience. Makes technical and/or professional recommendations that have a positive impact on the business. Experience of using Confluence, Service Now and Jira (or similar tool )for day-to-day task management. Experienced in communicating technical solutions, risks, and operational impacts to both technical and non-technical stakeholders through effective written and verbal communication. Effectively manages workload and priorities, ensuring timely delivery of operational, project, and stakeholder commitments. Demonstrates flexibility and adaptability in working effectively within a hybrid working model, collaborating successfully across both remote and office-based environments. What is needed to be considered for this role? Hands on experience of Identity & Access Management disciplines and principles, including least privileged access, just in time provisioning and zero trust. Experience in delivering or operating some of our key technologies and tools i.e. Google Cloud Identity, Azure Active Directory, CyberArk(Idira), Saviynt, SailPoint. Successfully manage large ticket queues across ServiceNow and Jira, maintaining SLA adherence and delivering excellent customer service. Experience in audit and recertification campaigns run in different environments like Microsoft Azure, Google Cloud Platform (GCP), preferably certified in either Azure or GCP. Experience working in an Identity & Access Management or IT Security function, ideally with one or more relevant Security qualifications/certifications is preferable but not mandatory. Experience in implementing IAM practices such as Role Based Access Controls, OAUTH, Single Sign on and Multi Factor Authentication. Strong Azure/GCP automation skills for managing Infrastructure as Code (IaC). Understanding of Identity & Access Management lifecycle (both for human users and non-human users) core principles, including zero trust, least privileged access, just in time access. Experience of working on Identity & Access Management tooling. The following tools are used by the team currently: Google Cloud Identity, Azure Active Directory (Microsoft Entra), Saviynt, SailPoint.
Information at a Glance