Job Summary
Administer and support webMethods Integration Server (IS) environments. Manage and troubleshoot Universal Messaging (UM) and Broker-based integrations where applicable. Support webMethods API Gateway and API integrations. Troubleshoot complex L3 issues related to integrations, interfaces, messaging, adapters, and APIs. Perform deployment, configuration, patching, upgrades, and environment maintenance. Troubleshoot failed transactions, services, interfaces, queues, and message-processing issues. Analyze webMethods server logs, error logs, and performance issues. Configure and troubleshoot JDBC adapters, SAP adapters, JMS, REST, SOAP, HTTP/HTTPS, and web services. Support SSL/TLS certificates, keystores, and secure application connectivity. Manage connection pools and troubleshoot connectivity with databases and downstream applications. Support file-based integrations, SFTP, and enterprise data transfers. Monitor platform availability, capacity, and performance. Lead technical troubleshooting during P1/P2 incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring integration failures. Execute production changes and support major application releases. Coordinate with Application, Database, Network, Security, Linux, Windows, and Cloud teams. Work with Software AG/vendor support for complex product issues. Provide technical guidance to L1/L2 middleware resources. Maintain SOPs, runbooks, architecture/configuration documents, and knowledge articles.
Key Responsibilities
Administer and support webMethods Integration Server (IS) environments. Manage and troubleshoot Universal Messaging (UM) and Broker-based integrations where applicable. Support webMethods API Gateway and API integrations. Troubleshoot complex L3 issues related to integrations, interfaces, messaging, adapters, and APIs. Perform deployment, configuration, patching, upgrades, and environment maintenance. Troubleshoot failed transactions, services, interfaces, queues, and message-processing issues. Analyze webMethods server logs, error logs, and performance issues. Configure and troubleshoot JDBC adapters, SAP adapters, JMS, REST, SOAP, HTTP/HTTPS, and web services. Support SSL/TLS certificates, keystores, and secure application connectivity. Manage connection pools and troubleshoot connectivity with databases and downstream applications. Support file-based integrations, SFTP, and enterprise data transfers. Monitor platform availability, capacity, and performance. Lead technical troubleshooting during P1/P2 incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring integration failures. Execute production changes and support major application releases. Coordinate with Application, Database, Network, Security, Linux, Windows, and Cloud teams. Work with Software AG/vendor support for complex product issues. Provide technical guidance to L1/L2 middleware resources. Maintain SOPs, runbooks, architecture/configuration documents, and knowledge articles.
Skill Requirements
Administer and support webMethods Integration Server (IS) environments. Manage and troubleshoot Universal Messaging (UM) and Broker-based integrations where applicable. Support webMethods API Gateway and API integrations. Troubleshoot complex L3 issues related to integrations, interfaces, messaging, adapters, and APIs. Perform deployment, configuration, patching, upgrades, and environment maintenance. Troubleshoot failed transactions, services, interfaces, queues, and message-processing issues. Analyze webMethods server logs, error logs, and performance issues. Configure and troubleshoot JDBC adapters, SAP adapters, JMS, REST, SOAP, HTTP/HTTPS, and web services. Support SSL/TLS certificates, keystores, and secure application connectivity. Manage connection pools and troubleshoot connectivity with databases and downstream applications. Support file-based integrations, SFTP, and enterprise data transfers. Monitor platform availability, capacity, and performance. Lead technical troubleshooting during P1/P2 incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring integration failures. Execute production changes and support major application releases. Coordinate with Application, Database, Network, Security, Linux, Windows, and Cloud teams. Work with Software AG/vendor support for complex product issues. Provide technical guidance to L1/L2 middleware resources. Maintain SOPs, runbooks, architecture/configuration documents, and knowledge articles.
Other Requirements
Administer and support webMethods Integration Server (IS) environments. Manage and troubleshoot Universal Messaging (UM) and Broker-based integrations where applicable. Support webMethods API Gateway and API integrations. Troubleshoot complex L3 issues related to integrations, interfaces, messaging, adapters, and APIs. Perform deployment, configuration, patching, upgrades, and environment maintenance. Troubleshoot failed transactions, services, interfaces, queues, and message-processing issues. Analyze webMethods server logs, error logs, and performance issues. Configure and troubleshoot JDBC adapters, SAP adapters, JMS, REST, SOAP, HTTP/HTTPS, and web services. Support SSL/TLS certificates, keystores, and secure application connectivity. Manage connection pools and troubleshoot connectivity with databases and downstream applications. Support file-based integrations, SFTP, and enterprise data transfers. Monitor platform availability, capacity, and performance. Lead technical troubleshooting during P1/P2 incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring integration failures. Execute production changes and support major application releases. Coordinate with Application, Database, Network, Security, Linux, Windows, and Cloud teams. Work with Software AG/vendor support for complex product issues. Provide technical guidance to L1/L2 middleware resources. Maintain SOPs, runbooks, architecture/configuration documents, and knowledge articles.