Track Lead - Juniper Network Technologies, Infoblox IPAM
India
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Job Description
Track Lead - Juniper Network Technologies, Infoblox IPAM
Bengaluru, Karnataka

Job Summary

Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.

DDI-Bluecat SME

1. Role Overview

• Role Title: DDI-Bluecat SME

• Location: [Onsite / Hybrid / Remote]

• Service Area: DNS / DHCP / IPAM (DDI)

• Reports To: [Service Lead / Architecture Lead / Tower Lead]

Role Purpose:

Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.

2. Role Summary

This role combines SME execution with architect-level responsibilities across design, governance, delivery, and operations.

3. Key Responsibilities

Architecture & Design

• Define DDI architecture (HLD/LLD)

• Standardize DNS, DHCP, and IPAM design

• Drive migration and consolidation initiatives

• Participate in architecture governance

• Identify risks and optimization opportunities

Deployment & Transformation

• Deploy BlueCat DDI solutions

• Support DNS/DHCP/IPAM migrations

• Perform testing, validation, and cutover

• Provide go/no-go validation

Operations (L3 SME)

• Provide L3 support for DDI services

• Troubleshoot DNS, DHCP, and IPAM issues

• Perform root cause analysis

• Ensure SLA adherence

BlueCat Platform

• Configure and manage BlueCat appliances

• Perform upgrades and lifecycle management

• Implement DNS security features (DNSSEC)

Monitoring & Automation

• Enable monitoring and alerting

• Drive automation for DNS/IPAM workflows

• Improve IPAM data quality

Security & Compliance

• Ensure secure DNS architecture

• Address vulnerabilities

• Support audits and compliance

Documentation & Governance

• Maintain HLD, LLD, and runbooks

• Ensure documentation accuracy

• Support knowledge transfer

Stakeholder Management

• Act as DDI SME

• Coordinate with vendors and internal teams

4. Technical Skills

• DNS, DHCP, IPAM fundamentals

• BlueCat platform expertise

• Network and security fundamentals

• Monitoring and ITSM tools
• Automation tools (Python/Ansible desirable)

5. Experience & Qualifications
• 6–10+ years in DDI domain

• Strong BlueCat experience mandatory

• Certifications: CCNA/CCNP preferred

6. KPIs

• Reduction in DDI incidents

• Improved service availability

• Successful migration delivery

• Improved MTTR and RCA

7. Behavioral Competencies

• Strong problem-solving skills

• Effective communication
• Ownership mindset

8. Additional Requirements

• On-call support

• Global operations support

• Travel if required 

Key Responsibilities

Architecture & Design • Define DDI architecture (HLD/LLD) • Standardize DNS, DHCP, and IPAM design • Drive migration and consolidation initiatives • Participate in architecture governance • Identify risks and optimization opportunities Deployment & Transformation • Deploy BlueCat DDI solutions • Support DNS/DHCP/IPAM migrations • Perform testing, validation, and cutover • Provide go/no-go validation Operations (L3 SME) • Provide L3 support for DDI services • Troubleshoot DNS, DHCP, and IPAM issues • Perform root cause analysis • Ensure SLA adherence BlueCat Platform • Configure and manage BlueCat appliances • Perform upgrades and lifecycle management • Implement DNS security features (DNSSEC) Monitoring & Automation • Enable monitoring and alerting • Drive automation for DNS/IPAM workflows • Improve IPAM data quality Security & Compliance • Ensure secure DNS architecture • Address vulnerabilities • Support audits and compliance Documentation & Governance • Maintain HLD, LLD, and runbooks • Ensure documentation accuracy • Support knowledge transfer Stakeholder Management • Act as DDI SME • Coordinate with vendors and internal teams

Skill Requirements

Technical Skills • DNS, DHCP, IPAM fundamentals • BlueCat platform expertise • Network and security fundamentals • Monitoring and ITSM tools • Automation tools (Python/Ansible desirable)

Other Requirements

6-10 years in DDI domain with specialization in Bluecat
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.