We use cookies for the best user experience on our website, including to personalize content & offerings, to provide social media features and to analyze traffic. By clicking “Accept All Cookies” you agree to our use of cookies. You can also manage your cookies by clicking on the "Cookie Preferences" and selecting the categories you would like to accept. For more information on how we use cookies please visit our Cookie Statement and Privacy Statement
The Track Lead for Support & Operations plays a crucial role in managing operational excellence and driving continuous improvement within the team. This position emphasizes effective problem-solving, meeting client SLAs, and empowering team members to achieve high performance. The Track Lead will leverage their expertise in Kubernetes and Terraform to enhance operational systems and foster innovation while ensuring client satisfaction.
Key Responsibilities
1. Lead The Enhancement Of Operational Systems By Utilizing Kubernetes And Terraform To Streamline Information Flow And Optimize Business Processes, Ensuring Effective Management Reporting And Supporting Organizational Planning.
2. Analyze Client Requirements And Oversee The Support Team’S Performance In Meeting And Exceeding Client Expectations, Utilizing Aws Cloud Formation And Eks To Provide Reliable Solutions.
3. Mentor And Guide The Project Team By Facilitating Transparent Communication Of Project Goals, Promoting Best Practices In Linux And Aws Paas Technologies.
4. Drive Innovation By Introducing New Ideas For Process Development, Leveraging Knowledge Of Kubernetes And Terraform To Improve Overall Organizational Progress.
5. Deliver Tailored Solutions That Meet Customer Needs Using Kubernetes And Terraform, Ensuring Alignment With Business Objectives And Contributing To Positive Business Outcomes.
Skill Requirements
1. In-Depth Knowledge Of Kubernetes And Terraform For Container Orchestration And Infrastructure As Code.
2. Solid Understanding Of Aws Paas And Cloud Formation For Deploying And Managing Cloud Resources.
3. Proficiency In Linux Systems Administration For Operational Support And Troubleshooting.
4. Experience In Problem-Solving And Continuous Improvement Methodologies To Enhance Service Delivery.
5. Strong Leadership And Mentoring Skills To Empower Team Members And Facilitate Effective Communication.
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.
23BenefitsAt HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svgIndustry-benchmarked compensationhttps://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svgBest-in-class healthcare benefitshttps://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svgPersonal time offhttps://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svgMaternity and paternity benefitshttps://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svgAccess to skills / higher education programs/resourceshttps://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svgDiscounts on products and services via Benefit Boxhttps://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svgParticipate in CSR programs and live life with a purposehttps://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svgOpportunities to grow and advance your careerNote: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
Cookie Consent Manager
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Required Cookies
These cookies are required to use this website and can't be turned off.
Required Cookies
Provider
Description
Enabled
SAP as service provider
We use the following session cookies, which are all required to enable the website to function:
"route" is used for session stickiness
"careerSiteCompanyId" is used to send the request to the correct data center
"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
"Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another
Functional Cookies
These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.
Functional Cookies
Provider
Description
Enabled
Vimeo
Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions
YouTube
YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions
Advertising Cookies
These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.
Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions
LinkedIn
LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions