Job Summary

• development methodologies
• An ability to think strategically and creatively, with the capacity for self-motivation, independent initiative and creative problem-solving
• Excellent interpersonal and communication skills, writing documentation and presentations
• The ability to manage time and adjust initiatives with proper prioritization to meet aggressive deadlines
• An excellent and deep attention to detail and strong technical intuition, as well as the ability to set and manage expectations
• Demonstrated success working in a fast-paced and deadline drive environment
• Strong organizational and time management skills
• Good leadership skills with experience collaborating and working with cross-functional teams
• A bachelor’s degree from an accredited educational institution in a technical discipline (computer science, electrical engineering) or equivalent experience.

Qualifications

• Essential (at appointment):
  • Bachelor’s or higher
• Essential:
  • At least 10 years’ experience as a Senior Engineer with strategic focus
• Desirable:
  • Experience working in a regulated industry; experience delivering and engineering ‘internal’ products for end user customers, experience using Jira, PowerBI and security tools

Leadership Qualities & Business Skills

Business Skills Commerciality

• Stakeholder Engagement
• Customer Service oriented
• Performance Excellence
• Data Management
• Communication Skills both written and spoken

Key Responsibilities

1. Enhance Operational Systems By Utilizing Sccm/Sms To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes For Efficient Client Lifecycle Management.
2. Collaborate With Clients To Gather And Analyze Requirements, Ensuring The Support Team Meets And Exceeds Client Expectations Through Effective Service Delivery.
3. Lead And Mentor The Project Team, Promoting Transparent Communication Of Project Goals And Fostering A Culture Of Collaboration And Accountability.
4. Drive Innovation By Identifying Opportunities For Process Improvement And Implementing Best Practices In Intune And Ms Enterprise Mobility Suite.
5. Develop And Present Tailored Solutions That Align With Customer Needs, Leveraging Directory Services And Client Lifecycle Management To Achieve Business Results.

Skill Requirements

1. Proficient In Sccm/Sms With A Solid Understanding Of Its Application In Support Operations.
2. Strong Problem-Solving Skills With A Focus On Continuous Improvement Methodologies.
3. Excellent Communication And Leadership Abilities To Effectively Manage And Mentor Teams.
4. In-Depth Knowledge Of Intune And Ms Enterprise Mobility Suite, Particularly In Client Lifecycle Management.
5. Familiarity With Directory Services And Its Integration In Operational Processes.

Other Requirements

1. Microsoft Certified: Modern Desktop Administrator Associate (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable)