Track Lead - MS Windows 2000
India
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Job Description
Track Lead - MS Windows 2000

Job Summary

The Track Lead for Support & Operations plays a critical role in managing operations with a focus on continuous improvement and effective problem-solving. This position is essential for meeting client SLAs and empowering teams through strong leadership and communication. The Track Lead will drive operational excellence and foster innovation to enhance overall service delivery.

Key Responsibilities

1. Optimize Operational Systems By Implementing Ms Windows 2000 Administration Best Practices To Improve Management Reporting And Streamline Information Flow, Ensuring Efficient Business Processes.
2. Analyze And Understand Client Requirements, Ensuring The Support Team Consistently Meets Client Expectations Through Effective Use Of Ms Windows 2000 Tools And Support Methodologies.
3. Lead And Mentor The Project Team In Ms Windows 2000 Administration, Ensuring Clear Communication Of Project Goals And Fostering A Collaborative Environment.
4. Introduce Innovative Solutions And Process Enhancements Within The Ms Windows 2000 Framework To Support Organizational Growth And Improve Service Delivery.
5. Provide Tailored Solutions That Align With Customer Needs While Leveraging Ms Windows 2000 Administration Capabilities, Driving Tangible Business Results.

Skill Requirements

1. Proficient In Ms Windows 2000 Administration With A Solid Understanding Of Operational Management.
2. Strong Problem-Solving Skills And The Ability To Implement Continuous Improvement Initiatives.
3. Excellent Leadership And Team Management Skills, Fostering Effective Communication And Collaboration.
4. Ability To Analyze Client Requirements And Translate Them Into Actionable Support Strategies.

Other Requirements

1. Optional But Valuable: Microsoft Certified Solutions Expert (Mcse) In Windows Server
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.