Job Summary
10+ years System programming experience including general z/OS skills with TSO, JCL, started tasks, RACF and similar core system programming skills.\\\\r\\\\n5+ years CICS system programming experience including upgrade and RSU of the CICS product and related ISV products\\\\r\\\\nDemonstrated knowledge and proficiency in the use of TSO and ISPF.\\\\r\\\\nDemonstrated basic knowledge of z/OS, basic operations console operations and commands\\\\r\\\\nPractical understanding of SMPE and how to use it\\\\r\\\\nDemonstrated understanding of JCL and ability to create and modify JCL jobstreams\\\\r\\\\nDemonstrated understanding of z/OS dataset configurations and the ability to properly allocate various dataset configurations\\\\r\\\\nExperience working with Vendors to create and manage support tickets including describing the issues, gathering, packaging and uploading documentation and follow up as needed\\\\r\\\\nExperience working with all types of z/OS files types and file systems - Including PDS/PDSE and VSAM\\\\r\\\\nExperience with zFS including allocation and related Unix commands to manage the space\\\\r\\\\nExperience working with ITSM processes including Incidents, Change and related processes.\\\\r\\\\nExperience creating and updating application resource definitions\\\\r\\\\nFamiliarity with Configuration Manager a plus\\\\r\\\\nExperience assisting applications with CICS applications including trouble shooting stability issues, coaching on best practices and resource definition assistance\\\\r\\\\n
Key Responsibilities
2. Utilize Message Automation Tools To Ensure Timely Communication Of Updates And Status To Clients, Ensuring That The Support Team Consistently Meets Client Expectations.
3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals, Driving A Culture Of Accountability And Performance Excellence.
4. Drive Innovation By Introducing New Ideas And Methodologies For Process Development, Enhancing Organizational Efficiency And Effectiveness.
5. Analyze Client Requirements And Provide Tailored Solutions That Align With Customer Needs Within The Operational Environment, Leading To Improved Business Outcomes.
Skill Requirements
2. Strong Understanding Of Message Automation Processes
3. Excellent Problem-Solving And Analytical Skills
4. Proven Leadership Capabilities With A Focus On Team Empowerment
5. Effective Communication Skills For Stakeholder Management
Other Requirements
2. Optional But Valuable: Certified In Automation Anywhere Or Equivalent Automation Certificatio