Track Lead - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
United States
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Job Description
Track Lead - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
Others, Texas

Job Summary

Job Summary : JD for Live Streaming (Webcast)/Real Time Collaboration JD for Webcast Team The Live Event / Live Streaming Production Technician is the go-to person for all events and live stream videos. This role involves ensuring everything is ready to go prior to the Live Event. Highly experienced in Live Streaming Media. PRIMARY RESPONSIBILITIES: Responsible for managing and maintaining the Live Streaming infrastructure of the client which includes Microsoft Live Event Platforms such as Teams Live Event and Stream Live Event, Hardware and Software Encoders, Production tools, eCDN platform etc. Knowledge of streaming media protocols; HLS/HDS (HTTP Live Streaming), DASH, RTMP, RTSP, etc. Working knowledge of Media Codec, formats, transport, and containers protocols such as MPEG2, H.264/AVC (Advance Video Codec), etc. Working knowledge of Streaming Media Servers and CDN/eCDN solutions like MS Stream/TLE and Hive/Kollective/Wowza. Troubleshooting of A/V issues during the Live Event. Understanding on Team live events. Knowledge on ITIL process like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management. Video conferencing solution in the environment. Implementation & support experience specifically in the area of Video Conferencing solution & ability to interact with the client teams to understand business requirement which will be both functional and technical. Desire to be hands-on and in the field designing and implementing the solution. Has the ability to answer support client calls, emails, or online chat regarding website troubleshooting, site updates, plugin updates, server or hosting issues, email creation and troubleshooting, etc. Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment.

Key Responsibilities

Job Responsibilities : Same as above

Skill Requirements

Skill Requirement : Same as above 

Other Requirements


Other Requirement : Same as above
Maximum Salary (US):  130000
Minimum Salary (US):  74000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.