Track Lead - Network LAN/WAN
India
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Job Description
Track Lead - Network LAN/WAN
Chennai, Tamil Nadu

Job Summary

This role owns service delivery outcomes, operational excellence, incident governance, and continuous improvement across both modern SD WAN platforms and traditional routing & switching environments. The manager ensures high service availability, quality delivery against defined KRAs, effective escalation handling, and long term team capability development.

Key Responsibilities

The Network Team Manager is responsible for leading and managing a team of 20–25 Network Engineers providing 24×7 operational support for enterprise SD WAN, Routing, Switching, Wireless, and Network Infrastructure services.

Skill Requirements

LAN/WAN, Routing & Switching fundamentals SD WAN technologies

Other Requirements

Team Leadership & People Management Manage a team of 20–25 network engineers operating in a 24×7 rotational shift model. Own team performance against defined KRAs, SLAs, and quality targets, and report performance metrics to leadership.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.