Track Lead - OKTA, CyberArk PAM
Czech Republic
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Job Description
Track Lead - OKTA, CyberArk PAM

Job Summary

The Track Lead for Support & Operations plays a critical role in managing operational efficiency while ensuring the delivery of high-quality support services. This position emphasizes continuous improvement, problem-solving, and effective people management to meet client SLAs and enhance overall team performance.

Key Responsibilities

1. Enhance Operational Systems Using Okta And Cyberark Pam Tools To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes For Better Organizational Planning.
2. Analyze Client Requirements And Ensure The Support Team Utilizes Cyberark Pam Features Effectively To Meet And Exceed Client Expectations.
3. Lead And Mentor The Project Team In Using Okta For Identity Management, Ensuring Transparent Communication Of Project Goals And Fostering A Collaborative Environment.
4. Drive Innovation In Process Development By Leveraging Cyberark Pam Functionalities To Enhance Security Measures And Overall Operational Efficiency.
5. Provide Tailored Solutions Using Okta And Cyberark Pam That Align With Customer Needs, Facilitating Business Results And Supporting A Culture Of Continuous Improvement.

Skill Requirements

1. Proficient In Okta For Identity And Access Management.
2. In-Depth Knowledge Of Cyberark Pam, Including Vault, Pvwa, Cpm, And Psm Functionalities.
3. Strong Problem-Solving Skills With A Focus On Operational Excellence.
4. Excellent Communication And Team Leadership Capabilities.

Other Requirements

1. Optional But Valuable: Cyberark Certified Delivery Engineer (Cde)
2. Optional But Valuable: Okta Certified Administrato
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.