Job Summary

The Track Lead in Support & Operations plays a pivotal role in managing operational excellence while focusing on continuous improvement and effective team empowerment. This position requires a blend of technical expertise in Postgre Administration and strong leadership capabilities to meet client SLAs and drive organizational success through innovative problem-solving and strategic management.

Key Responsibilities

1. Lead And Mentor The Support Team In Postgre Administration And Postgrems Sql, Ensuring Efficient Operational Processes And High-Quality Service Delivery To Meet Client Expectations.
2. Enhance Operational Systems By Developing And Implementing Advanced Reporting Solutions Using Postgresql, Facilitating Streamlined Information Flow And Supporting Strategic Planning Initiatives.
3. Collaborate With Stakeholders To Understand Client Requirements, Ensuring The Support Team Aligns With Client Needs And Expectations Through Effective Communication And Project Management.
4. Drive Continuous Improvement By Identifying Opportunities For Process Innovation Within Postgre Administration, Proposing And Implementing Solutions To Optimize Operations And Enhance Performance Metrics.
5. Provide Expert Guidance On Postgresql Best Practices, Ensuring The Support Team Is Equipped With The Necessary Tools And Knowledge To Deliver Effective Solutions That Lead To Positive Business Outcomes.

Skill Requirements

1. Expertise In Postgre Administration And Postgrems Sql, With A Solid Understanding Of Database Management And Optimization Techniques.
2. Strong Leadership And Mentoring Skills, With The Ability To Foster Team Collaboration And Effective Communication.
3. In-Depth Knowledge Of Operational Systems And Experience In Enhancing Reporting And Business Processes.

Other Requirements

1. Optional But Valuable Certifications: Postgresql Certified Professional, Oracle Database Administrator Certified Professional