Track Lead - Process Management, ServiceNow
Germany
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Job Description
Track Lead - Process Management, ServiceNow
Stuttgart, Baden-Württemberg

Job Summary

Job Description : Qualification \\\\r\\\\n Bachelor’s degree in IT/ Engineering/MBA or other management qualifications \\\\r\\\\n ITIL and PMP certification is essential \\\\r\\\\n Experience in Onsite Project completion will be an added advantage \\\\r\\\\n Proven Track record on MS Project Tools \\\\r\\\\n

Job Summary : The position requires Project Managers who can develop, clarify and manage the scope of the project, define contract deliverables and actively involved in Project SoW and complete scope. He/ She should ensure high standards of project management & best practices are applied in all projects. The position requires monitoring the project costs/ensure delivery on time and within budgetary guidelines, perform cost/benefit analysis of actions and initiatives.

 

 

Key Responsibilities

Job Responsibilities : An experienced Project Manager with direct responsibility for managing a given project Ability to organize and work effectively with technical tracks and agencies participating in this effort. Work with cross-functional teams to analyze requirements, identify solutions, plan / lead project transitions or migrations. Demonstrated leadership qualities such as supporting and guiding and managing the team, problem solving, conflict/issue resolution; the ability to run a project or serve as project manager in a program and can ensure a successful project lifecycle/ delivery of program. Ability to communicate (verbally and in writing) effectively with the stakeholders both internal and external. Ability to manage and interact with geographically distributed teams and clients. Follow and recommend process and procedures, help in creating them where there is a need and drive them for execution. Ensure and develop relationship with all the related parties and stakeholders. Make sure the customers are highly satisfied with the quality and time of deliveries. Influence the internal teams such as HR, Procurement, Finance, administration etc. to timely deliver the project.

 

Skill Requirements

Skill Requirement : Experience Total 8 to 12 years of experience, out of which at least 4-8 years in managing & delivering projects independently. 2-3 years of experience in technical stream touching Data Center Technology, Applications Development, EUC, Tools implementation or Networks/ Security. Experience in managing diverse and multiple cross functional teams of size up to 20-30 individuals and have a responsibility that includes: Ensures customer satisfaction and manages stakeholders expectations well Consistently strive to deliver results and show enthusiasm Great communicator & express ideas clearly and concisely Managing team motivation levels. Resource planning and balanced resource utilization across different Projects. Experienced in Automotive Industry clients a huge plus.

 

Other Requirements

Other Requirement : Must have managed Projects of various scales Understanding of Contracts, budget management, and bid management through to development of SOW is highly desirable. Excellent written and verbal communication skills in English and German. Germany, Stuttgart area based. Must have handled client management, transition, transformation and migration of projects Ideally should have been working in a matrixes organization with various functions Should have good analytical skills with eyes for detail, assess risks & benefits Hands on with MS Projectand MS Excel and familiarity with the project management tools- MPP Infrastructure domain knowledge – Transition and Transformation projects,/and/or experience in delivery of technology projects like product development, implementation of tools or systems Integration projects Maintain, Manage and release Project Plan Understanding of the entire engagement lifecycle starting from engagement initiation, transition to steady state Creating project dashboards and monitor the milestones Creating the weekly status reports and other project related reports Prioritize the requirements and delegates the task to team according to technology or tracks Identify and manage the risks. Mandatory Soft Skills with level of competence, Ownership and accountability Excellent communication & interpersonal skills - written and oral Internal and External Stakeholder relationship management Self motivator and Team player Decision making Problem solving and conflict resolution Ability to Manage Diversity Ability to resolve problems
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.