Track Lead - Program & Project Management
India
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Job Description
Track Lead - Program & Project Management
Others, Maharashtra

Job Summary

 Every wave is assigned a lead technical Project Manager (aka Quarterback) Assign resources based on the type and complexity of servers in the wave. Generate the wave runbooks, perform all necessary communication (wave meetings, go-no-go meeting) Ensure pre-requisites are completeted in a timely manner Liaison with App team for all aspects of the wave after schedule through completion

Key Responsibilities

Proficiency in project management tools (ServiceNow, MS Project) Strong Excel skills for runbook generation and wave tracking Experience with change management processes and ITIL practices Knowledge of server infrastructure (Windows/Linux environments) Familiarity with wave scheduling and resource allocation tools Understanding of technical upgrade processes (OS upgrades, clustering, load balancing) Communication and stakeholder coordination skills Experience with incident management and escalation procedures Knowledge of pre-requisite validation and go/no-go decision frameworks

Skill Requirements

Proficiency in project management tools (ServiceNow, MS Project) Strong Excel skills for runbook generation and wave tracking Experience with change management processes and ITIL practices Knowledge of server infrastructure (Windows/Linux environments) Familiarity with wave scheduling and resource allocation tools Understanding of technical upgrade processes (OS upgrades, clustering, load balancing) Communication and stakeholder coordination skills Experience with incident management and escalation procedures Knowledge of pre-requisite validation and go/no-go decision frameworks

Other Requirements

Proficiency in project management tools (ServiceNow, MS Project) Strong Excel skills for runbook generation and wave tracking Experience with change management processes and ITIL practices Knowledge of server infrastructure (Windows/Linux environments) Familiarity with wave scheduling and resource allocation tools Understanding of technical upgrade processes (OS upgrades, clustering, load balancing) Communication and stakeholder coordination skills Experience with incident management and escalation procedures Knowledge of pre-requisite validation and go/no-go decision frameworks
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.