Track Lead - Program & Project Management
Canada
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Job Description
Track Lead - Program & Project Management
Calgary, Alberta

Job Summary

We are seeking a highly motivated Program Manager (L3) to lead cross-functional initiatives, drive strategic programs, and ensure successful delivery of business outcomes. The ideal candidate will possess strong project management, stakeholder management, analytical, and communication skills, with the ability to influence teams across organizational boundaries.

Key Responsibilities

Program Management Lead end-to-end planning, execution, monitoring, and delivery of complex programs and projects. Define program goals, milestones, deliverables, success metrics, and implementation plans. Manage project timelines, dependencies, risks, and escalations. Drive execution excellence while ensuring alignment with business objectives. Stakeholder Management Collaborate with engineering, operations, product, support, and business teams. Build strong relationships with internal and external stakeholders. Facilitate discussions, decision-making, and conflict resolution across teams. Operational Excellence Establish governance mechanisms and program review cadences. Track KPIs, SLAs, and program health metrics. Identify process improvement opportunities and implement scalable solutions. Drive continuous improvement initiatives and operational efficiency. Risk & Issue Management Proactively identify risks, blockers, and dependencies. Develop mitigation plans and drive resolution. Escalate critical issues with actionable recommendations. Reporting & Communication Prepare executive-level reports, dashboards, and status updates. Present program progress, business insights, and recommendations to leadership. Ensure clear and consistent communication across stakeholders.

Skill Requirements


Strong understanding of project management methodologies (Agile, Scrum, Waterfall, Hybrid). Excellent analytical and problem-solving skills. Proficiency in Microsoft Excel, Power BI, PowerPoint, and project management tools. Strong verbal and written communication skills. Ability to manage multiple priorities in a fast-paced environment. 

Other Requirements

PMP, PRINCE2, Scrum Master, or Agile certifications. Experience working in enterprise technology or cloud environments. Knowledge of process improvement methodologies such as Lean or Six Sigma. Experience with data analysis and business intelligence tools.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.