Track Lead - Program & Project Management
India
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Job Description
Track Lead - Program & Project Management
Noida, Uttar Pradesh

Job Summary

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years\"

Key Responsibilities

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years\"

Skill Requirements

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years\"

Other Requirements

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years\"
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.