Job Summary
candidates must have exposure to technical requirements analysis, planning, configuration management and hands-on technical skills previous experience on environments management is a must technical knowledge and experience with most common OS platforms is required (linux/unix/windows) understanding of complex IT infrastructure landscapes is helpful knowledge of Temenos Transact and its underlying architecture is an advantage\\knowledge on deployment tools such as octopus and gitlab is an advantage experience with bug tracking and agile task management in Jira is mandatory experience with HPSM/ServiceNow is an advantage understanding of most common db-platforms (oracle/mssql) is an advantage.ITIL certification is a must (Incident resolution, Problem Management etc.) Ability to produce clear technical documentation and ensure effective knowledge transfer within teams Proficient in English for cross-border collaboration
Key Responsibilities
2. Lead The Deployment And Management Of Redhat Satellite To Ensure Effective System Updates, Compliance, And Configuration Management Across Client Environments.
3. Mentor And Guide Support Teams In Troubleshooting And Resolving Redhat Cluster Issues, Ensuring Alignment With Client Expectations And Operational Goals.
4. Drive Process Innovation By Assessing Current Workflows And Integrating New Technologies To Improve Service Delivery And Operational Performance.
5. Collaborate With Stakeholders To Gather Client Requirements And Translate Them Into Actionable Support Strategies That Align With Organizational Objectives.
Skill Requirements
2. Proficient In Managing And Configuring Redhat Satellite.
3. In-Depth Knowledge Of Redhat Cluster Services.
4. Excellent Problem-Solving And Analytical Skills.
5. Strong Leadership And Team Management Capabilities.