Job Summary
The Track Lead in Support & Operations plays a critical role in managing and enhancing operational processes, ensuring high levels of client satisfaction through effective team leadership and problem-solving. This position focuses on continuous improvement, meeting service level agreements (SLAs), and fostering a culture of innovation and collaboration within the team.
Job Role : Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
Job Summary : Linux RedHat Linux 5,6,7, 8 in 32 bit and 64 bit config, Photon OS,citrix Cent Os, AZURE/AWS, NFS, FTP/SFTP, NTP DNS servers
Job Responsibilities : Linux RedHat Linux 5,6,7, 8 in 32 bit and 64 bit config, Photon OS,citrix Cent Os, AZURE/AWS, NFS, FTP/SFTP, NTP DNS servers
Skill Requirement : Linux RedHat Linux 5,6,7, 8 in 32 bit and 64 bit config, Photon OS,citrix Cent Os, AZURE/AWS, NFS, FTP/SFTP, NTP DNS servers
Other Requirement : Linux RedHat Linux 5,6,7, 8 in 32 bit and 64 bit config, Photon OS,citrix Cent Os, AZURE/AWS, NFS, FTP/SFTP, NTP DNS servers
Key Responsibilities
2. Lead The Deployment And Management Of Redhat Satellite To Ensure Effective System Updates, Compliance, And Configuration Management Across Client Environments.
3. Mentor And Guide Support Teams In Troubleshooting And Resolving Redhat Cluster Issues, Ensuring Alignment With Client Expectations And Operational Goals.
4. Drive Process Innovation By Assessing Current Workflows And Integrating New Technologies To Improve Service Delivery And Operational Performance.
5. Collaborate With Stakeholders To Gather Client Requirements And Translate Them Into Actionable Support Strategies That Align With Organizational Objectives.
Skill Requirements
2. Proficient In Managing And Configuring Redhat Satellite.
3. In-Depth Knowledge Of Redhat Cluster Services.
4. Excellent Problem-Solving And Analytical Skills.
5. Strong Leadership And Team Management Capabilities.