Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
India
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Job Description
Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster

Job Summary

The Track Lead in Support & Operations plays a critical role in managing and enhancing operational processes, ensuring high levels of client satisfaction through effective team leadership and problem-solving. This position focuses on continuous improvement, meeting service level agreements (SLAs), and fostering a culture of innovation and collaboration within the team.

Key Responsibilities

1. Optimize Redhat Linux Environments By Implementing Best Practices And Automation Tools To Enhance Operational Efficiency And Management Reporting.
2. Lead The Deployment And Management Of Redhat Satellite To Ensure Effective System Updates, Compliance, And Configuration Management Across Client Environments.
3. Mentor And Guide Support Teams In Troubleshooting And Resolving Redhat Cluster Issues, Ensuring Alignment With Client Expectations And Operational Goals.
4. Drive Process Innovation By Assessing Current Workflows And Integrating New Technologies To Improve Service Delivery And Operational Performance.
5. Collaborate With Stakeholders To Gather Client Requirements And Translate Them Into Actionable Support Strategies That Align With Organizational Objectives.

Skill Requirements

1. Strong Understanding Of Redhat Linux And Its Ecosystem.
2. Proficient In Managing And Configuring Redhat Satellite.
3. In-Depth Knowledge Of Redhat Cluster Services.
4. Excellent Problem-Solving And Analytical Skills.
5. Strong Leadership And Team Management Capabilities.

Other Requirements

1. Relevant Red Hat Certifications (E.G., Red Hat Certified Engineer (Rhce) Or Red Hat Certified Specialist In Ansible Automation) Are Optional But Valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.