Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
India
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Job Description
Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
Noida, Uttar Pradesh

Job Summary

 Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers.

Key Responsibilities

 Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers.

Skill Requirements

 Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers.

Other Requirements

 Administer and support enterprise RHEL/Linux servers across physical, virtual, and cloud environments. Troubleshoot complex L3 incidents involving OS, CPU, memory, disk, filesystem, networking, services, and application dependencies. Perform Linux installation, configuration, upgrades, patching, and lifecycle management. Troubleshoot server boot issues, kernel problems and system performance degradation. Manage LVM, filesystems, mount points, swap, NFS and storage-related configurations. Manage users, groups, permissions, sudo access and authentication-related issues. Configure and troubleshoot system services using systemd. Perform performance analysis using tools such as top, vmstat, iostat, sar, ss and lsof. Support Linux networking, DNS, routing, bonding and connectivity troubleshooting. Manage scheduled jobs using cron and other enterprise scheduling mechanisms. Perform vulnerability remediation and security hardening in coordination with Security teams. Support backup, restore and Disaster Recovery activities. Develop automation using Shell scripting, Python and Ansible. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Participate in P1/P2 major incident bridges and drive Linux-related technical resolution. Plan and execute production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud and application teams. Work with Red Hat/OEM/vendor support for complex product issues. Create and maintain technical documentation, SOPs, runbooks and knowledge articles. Mentor and provide technical guidance to L1/L2 Linux engineers.
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