Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
United States
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Job Description
Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster

Job Summary

The Track Lead in Support & Operations plays a critical role in managing and enhancing operational processes, ensuring high levels of client satisfaction through effective team leadership and problem-solving. This position focuses on continuous improvement, meeting service level agreements (SLAs), and fostering a culture of innovation and collaboration within the team.

Key Responsibilities

1. Optimize Redhat Linux Environments By Implementing Best Practices And Automation Tools To Enhance Operational Efficiency And Management Reporting.
2. Lead The Deployment And Management Of Redhat Satellite To Ensure Effective System Updates, Compliance, And Configuration Management Across Client Environments.
3. Mentor And Guide Support Teams In Troubleshooting And Resolving Redhat Cluster Issues, Ensuring Alignment With Client Expectations And Operational Goals.
4. Drive Process Innovation By Assessing Current Workflows And Integrating New Technologies To Improve Service Delivery And Operational Performance.
5. Collaborate With Stakeholders To Gather Client Requirements And Translate Them Into Actionable Support Strategies That Align With Organizational Objectives.

Skill Requirements

1. Strong Understanding Of Redhat Linux And Its Ecosystem.
2. Proficient In Managing And Configuring Redhat Satellite.
3. In-Depth Knowledge Of Redhat Cluster Services.
4. Excellent Problem-Solving And Analytical Skills.
5. Strong Leadership And Team Management Capabilities.

Other Requirements

1. Relevant Red Hat Certifications (E.G., Red Hat Certified Engineer (Rhce) Or Red Hat Certified Specialist In Ansible Automation) Are Optional But Valuable
Maximum Salary (US):  103000
Minimum Salary (US):  55000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.