Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
India
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Job Description
Track Lead - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
Bengaluru, Karnataka

Job Summary

Administer and support enterprise Red Hat Enterprise Linux (RHEL) environments. Troubleshoot complex L3 issues related to CPU, memory, filesystem, storage, network, OS, kernel, and application dependencies. Perform Linux OS installation, configuration, upgrades, patching, and lifecycle management. Manage and troubleshoot LVM, filesystems, mount points, NFS, swap, and storage connectivity. Troubleshoot server boot, kernel, process, service, and system-level issues. Manage user accounts, groups, sudo access, permissions, and authentication. Configure and troubleshoot services using systemd. Perform advanced performance troubleshooting using tools such as top, vmstat, iostat, sar, ss, and lsof. Troubleshoot Linux networking, DNS, routing, bonding, TCP/IP, and connectivity issues. Perform vulnerability remediation, OS hardening, and security-compliance activities. Support backup, restore, High Availability, and Disaster Recovery activities. Develop automation using Shell scripting and Ansible. Support server provisioning, migration, consolidation, and decommissioning. Lead Linux troubleshooting during P1/P2 major incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Perform production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud, and Application teams. Engage Red Hat/OEM support for complex product issues. Maintain technical SOPs, runbooks, and knowledge articles. Provide technical guidance and mentoring to L1/L2 Linux administrators.

Key Responsibilities

Administer and support enterprise Red Hat Enterprise Linux (RHEL) environments. Troubleshoot complex L3 issues related to CPU, memory, filesystem, storage, network, OS, kernel, and application dependencies. Perform Linux OS installation, configuration, upgrades, patching, and lifecycle management. Manage and troubleshoot LVM, filesystems, mount points, NFS, swap, and storage connectivity. Troubleshoot server boot, kernel, process, service, and system-level issues. Manage user accounts, groups, sudo access, permissions, and authentication. Configure and troubleshoot services using systemd. Perform advanced performance troubleshooting using tools such as top, vmstat, iostat, sar, ss, and lsof. Troubleshoot Linux networking, DNS, routing, bonding, TCP/IP, and connectivity issues. Perform vulnerability remediation, OS hardening, and security-compliance activities. Support backup, restore, High Availability, and Disaster Recovery activities. Develop automation using Shell scripting and Ansible. Support server provisioning, migration, consolidation, and decommissioning. Lead Linux troubleshooting during P1/P2 major incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Perform production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud, and Application teams. Engage Red Hat/OEM support for complex product issues. Maintain technical SOPs, runbooks, and knowledge articles. Provide technical guidance and mentoring to L1/L2 Linux administrators.

Skill Requirements

Administer and support enterprise Red Hat Enterprise Linux (RHEL) environments. Troubleshoot complex L3 issues related to CPU, memory, filesystem, storage, network, OS, kernel, and application dependencies. Perform Linux OS installation, configuration, upgrades, patching, and lifecycle management. Manage and troubleshoot LVM, filesystems, mount points, NFS, swap, and storage connectivity. Troubleshoot server boot, kernel, process, service, and system-level issues. Manage user accounts, groups, sudo access, permissions, and authentication. Configure and troubleshoot services using systemd. Perform advanced performance troubleshooting using tools such as top, vmstat, iostat, sar, ss, and lsof. Troubleshoot Linux networking, DNS, routing, bonding, TCP/IP, and connectivity issues. Perform vulnerability remediation, OS hardening, and security-compliance activities. Support backup, restore, High Availability, and Disaster Recovery activities. Develop automation using Shell scripting and Ansible. Support server provisioning, migration, consolidation, and decommissioning. Lead Linux troubleshooting during P1/P2 major incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Perform production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud, and Application teams. Engage Red Hat/OEM support for complex product issues. Maintain technical SOPs, runbooks, and knowledge articles. Provide technical guidance and mentoring to L1/L2 Linux administrators.

Other Requirements

Administer and support enterprise Red Hat Enterprise Linux (RHEL) environments. Troubleshoot complex L3 issues related to CPU, memory, filesystem, storage, network, OS, kernel, and application dependencies. Perform Linux OS installation, configuration, upgrades, patching, and lifecycle management. Manage and troubleshoot LVM, filesystems, mount points, NFS, swap, and storage connectivity. Troubleshoot server boot, kernel, process, service, and system-level issues. Manage user accounts, groups, sudo access, permissions, and authentication. Configure and troubleshoot services using systemd. Perform advanced performance troubleshooting using tools such as top, vmstat, iostat, sar, ss, and lsof. Troubleshoot Linux networking, DNS, routing, bonding, TCP/IP, and connectivity issues. Perform vulnerability remediation, OS hardening, and security-compliance activities. Support backup, restore, High Availability, and Disaster Recovery activities. Develop automation using Shell scripting and Ansible. Support server provisioning, migration, consolidation, and decommissioning. Lead Linux troubleshooting during P1/P2 major incidents. Perform detailed Root Cause Analysis (RCA) for critical and recurring incidents. Perform production changes following ITIL Change Management processes. Coordinate with VMware, Storage, Backup, Network, Database, Security, Cloud, and Application teams. Engage Red Hat/OEM support for complex product issues. Maintain technical SOPs, runbooks, and knowledge articles. Provide technical guidance and mentoring to L1/L2 Linux administrators.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.