Track Lead - SAP BASIS
India
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Job Description
Track Lead - SAP BASIS
Mumbai, Maharashtra

Job Summary

Job Summary: Responsible for administration, monitoring, maintenance, and support of SAP BASIS and SAP S/4HANA systems, ensuring system availability, performance, and compliance with operational SLAs.

Key Responsibilities

Key Responsibilities

  • Manage and support SAP BASIS landscapes, including SAP S/4HANA systems.
  • Perform system administration, monitoring, troubleshooting, and performance tuning.
  • Manage SAP transport requests and change management activities.
  • Handle SAP system installations, upgrades, patches, and kernel updates.
  • Monitor and optimize SAP HANA database performance.
  • Ensure high availability, backup, recovery, and disaster recovery readiness of SAP systems.
  • Coordinate with functional, technical, and infrastructure teams for issue resolution.
  • Support incident, problem, and change management processes in line with SLA requirements.
  • Lead BASIS-related activities during upgrades, migrations, and implementation projects.
  • Maintain system security, user administration, and authorization-related activities.
  • Prepare technical documentation and provide regular status updates to project stakeholders.

Skill Requirements

Required Skills

  • Strong experience in SAP BASIS administration.
  • Hands-on experience with SAP S/4HANA environments.
  • Knowledge of SAP HANA database administration.
  • Experience in system monitoring, performance tuning, and troubleshooting.
  • Good understanding of SAP transport management and system refresh activities.
  • Experience in SAP upgrades, patching, and migration projects.
  • Familiarity with Linux/Unix and Windows operating systems.
  • Understanding of cloud platforms (AWS, Azure, or GCP) is an added advantage.
  • Strong communication, stakeholder management, and team coordination skills.

Other Requirements

Preferred Experience

  • 5–8+ years of relevant experience in SAP BASIS and SAP S/4HANA administration.
  • Experience in handling production support and operations engagements.
  • Ability to lead a small team and coordinate with multiple stakeholders.

Other Requirements

  • Willingness to work in a support and operations model.
  • Strong analytical and problem-solving skills.
  • Ability to manage critical incidents and ensure timely resolution.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.