Job Summary
The Track Lead (Support & Operations) plays a pivotal role in managing security event investigations and implementing technical solutions within the organization. This position focuses on enhancing operational efficiencies, ensuring client satisfaction, and fostering a culture of continuous improvement and innovation among teams. The Track Lead is instrumental in aligning operational goals with organizational objectives while empowering teams to meet client SLAs effectively.
The Automation & Security Engineer is responsible for designing, developing, and maintaining security automation workflows (SOAR playbooks) using platforms such as Microsoft Sentinel, Azure Logic Apps, and SOAR tools.
The role focuses on automating incident triage, enrichment, and response actions to reduce manual efforts and improve SOC efficiency
Key Responsibilities
1. Implement And Optimize Soar Solutions To Automate Security Event Investigations, Ensuring Timely And Accurate Incident Response While Enhancing Overall Operational Efficiency.
2. Develop And Maintain Comprehensive Reporting Systems Using Siem Tools To Provide Insights Into Security Incidents And Operational Performance, Facilitating Informed Decision-Making.
3. Lead And Mentor The Support Team By Fostering Transparent Communication Of Project Goals And Encouraging The Adoption Of Best Practices In Security Operations.
4. Collaborate With Clients To Thoroughly Understand Their Security Needs, Ensuring The Support Team Delivers Tailored Solutions That Exceed Client Expectations.
5. Drive Innovation By Identifying Opportunities For Process Improvements And Implementing New Ideas That Enhance The Effectiveness Of Security Operations.
- Design, develop, and maintain SOAR playbooks / automation workflows for security incidents
- Build automation using:
- Azure Logic Apps
- Microsoft Sentinel
- SOAR platforms (Siemplify / Chronicle / Custom)
- Automate use cases such as:
- Incident enrichment
- Alert triaging
- Threat containment actions (IP blocking, endpoint isolation) [3.B1.S_Tar...LTech.docx | PDF]
B. Security Operations Automation
- Integrate security tooling ecosystem:
- SIEM / Sentinel
- EDR (Defender, CrowdStrike etc.)
- ITSM (ServiceNow)
- Threat Intelligence platforms
- Enable automated ticket creation, updates, and correlation
- Build end-to-end alert-to-response pipelines [HCL JDE Ru...k_SOC_v1.0 | Word]
C. Playbook Development & Optimization
- Develop automated workflows for:
- Malware detection response
- Suspicious login investigation
- Phishing triage
- Optimize playbooks for:
- Faster MTTR
- Reduced false positives
- Improved response accuracy
D. Integration & API Engineering
- Configure integrations using:
- REST APIs
- Webhooks
- Native connectors (Logic Apps / Sentinel)
- Automate data ingestion and enrichment pipelines
E. Detection Engineering Support
- Work with detection teams to:
- Convert detection rules into automated response workflows
- Improve correlation logic
- Enhance analytics and anomaly detection capabilities
Skill Requirements
1. Strong Proficiency In Security Event Investigation And Soar Technologies.
2. In-Depth Knowledge Of Siem Tools And Their Application In Operational Environments.
3. Excellent Problem-Solving Abilities And A Strong Understanding Of Client Relationship Management.
4. Proven Leadership Skills With The Ability To Mentor And Empower Teams Effectively.
- Azure Logic Apps
- Microsoft Sentinel (automation rules, playbooks)
Cloud security exposure (Azure, AWS, M365 Defender)
- SOC / SIEM concepts
- Incident response lifecycle
- Threat intelligence integration
- Security event correlation
Other Requirements
1. Optional But Valuable Certifications: Certified Information Systems Security Professional (Cissp), Security+ Certification, Or Any Relevant Soar Or Siem Certifications
- Scripting:
- Python / PowerShell
- API integration & automation
Cloud security (Azure preferred