Track Lead - ServiceNow,JavaScript
India
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Job Description
Track Lead - ServiceNow,JavaScript
Noida, Uttar Pradesh

Job Summary

ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform. The role involves customizing applications, automating workflows, and integrating ServiceNow with other enterprise systems to enhance IT service delivery and operational efficiency.

Key Responsibilities

Develop, configure, and customize the ServiceNow platform (ITSM, ITOM, HRSD, etc.) • Design and implement workflows, business rules, UI policies, client scripts, and integrations • Build and maintain catalog items, record producers, and service portals • Develop REST/SOAP API integrations with external systems • Troubleshoot and resolve platform issues and performance bottlenecks • Participate in upgrade planning and instance maintenance • Ensure adherence to best practices, governance, and coding standards • Collaborate with cross-functional teams for requirement gathering and solution design • Maintain technical documentation (SOPs, KB articles) • Support audit, compliance, and security requirements

Skill Requirements

Strong hands-on experience in: • ServiceNow scripting (JavaScript) • Business Rules, Client Scripts, Script Includes • Flow Designer / Workflow Editor Experience with modules: • ITSM (Incident, Problem, Change) • Service Catalog • CMDB (preferred) Integration experience: • REST / SOAP APIs Knowledge of: • Service Portal / UI Builder • ACLs, Data Policies, UI Policies Familiarity with: • JSON, XML, MID Server

Other Requirements

Experience with ITOM, Discovery, HRSD, or SecOps • Exposure to Automation and Orchestration tools • Reporting & dashboard creation (Performance Analytics) • Basic understanding of cloud platforms (Azure/AWS)
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.