Track Lead - ServiceNow,JavaScript
United Arab Emirates
Apply now
Job Description
Track Lead - ServiceNow,JavaScript
Others, Abu Dhabi

Job Summary

 Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl

Key Responsibilities

Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl

Skill Requirements

Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl

Other Requirements

 Job Description: ServiceNow Consultant (8+ Years Experience)\\r\\nRole Overview\\r\\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\\r\\n________________________________________\\r\\nKey Responsibilities\\r\\n• Gap Assessment & Analysis\\r\\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\\r\\no Identify gaps in current configurations, processes, and governance frameworks.\\r\\no Evaluate alignment with ITIL best practices and banking compliance requirements.\\r\\no Provide actionable recommendations to optimize platform usage and performance.\\r\\n• Automation & Optimization\\r\\no Identify opportunities for automation across incident, probl
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.